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Kintex (KL) Sdn Bhd is seeking a proactive E-Commerce & Digital Marketing specialist to manage online marketplaces and craft engaging digital content. You will own Shopee, Lazada, and TikTok Shop operations, ensuring accurate listings, pricing, images, and stock, while creating short-form videos and banners.
You will also optimize campaigns, handle customer inquiries across channels, and collaborate with the warehouse to keep orders running smoothly.
Kintex (KL) Sdn Bhd is looking for a proactive team member to manage our online marketplaces and create engaging digital content. This role is perfect for someone who loves e-commerce, enjoys creating video and graphic content, and excels at supporting customers online.
Key Responsibilities
Marketplace Management: Take full ownership of Shopee, Lazada, and TikTok Shop. Maintain 100% accuracy for product listings, pricing, image assets, and stock inventory levels.
Content Creation (Video & Visuals): Plan, film, and edit engaging short-form videos (TikToks, Reels). Design static promotional banners, product infographics, and eye-catching social media posts.
Campaign Optimization: Set up and execute platform campaigns, store vouchers, flash sales, and double-digit mega sales (e.g., 9.9, 11.11) to maximize store traffic and sales conversion.
Customer Service: Serve as the responsive voice of our brand across Shopee, Lazada, TikTok Shop, and WhatsApp Business, handling inquiries, reviews, and chats professionally.
Order & Logistics Support: Work closely with the warehouse team to ensure online orders are processed smoothly, inventory syncs accurately, and customer shipping queries are quickly resolved.
Requirements
Marketplace Experience: Practical, hands‑on experience using Shopee Seller Centre, Lazada Sponsor Center, or TikTok Shop backend operations.
Content Skills: Proactive ability to film and edit short‑form videos (e.g., CapCut) and design graphics/banners (e.g., Canva, Photoshop).
Languages: Good command of English and Bahasa Malaysia. Fluency in Mandarin is a strong advantage.
Work Style: High attention to detail, organized, self‑motivated, and possesses a strong "figure‑it‑out‑first" attitude.
No Toxic Drama: We have a strict "Zero Politics" rule.
Open Management: A flat hierarchy where management actually listens to your ideas and lets you execute them.
Competitive basic salary + performance bonuses.
Medical Allowance coverage that includes clinics, Dental, Optical, and Traditional Chinese Medicine (TCM).
Group Insurance (Medical + PA).
Birthday Leave (take your birthday off!).
Free Parking right at our office.
Established in 1975, Kintex is an award winning wholesaler in various materials for Furniture, Automotive, transportation, stationery, industrial, interior design and architecture. Kintex takes pride in its ongoing strive for excellence in product quality and customer service. We aim to be top of customer minds’ at all times.
In line with our rapid expansion plans, we would like to invite highly motivated and dedicated members to join our dynamic team.
Perks and benefits Annual Bonus, EPF, SOCSO, Group Insurance, Free Pa