JUNIOR E-COMMERCE

PENERBIT ILMU BAKTI SDN. BHD.; Petaling Jaya; On-site; MYR 45,000 - 78,000; Full time

Job summary

Penerbit Ilmu Bakti Sdn. Bhd. is seeking an enthusiastic E-commerce Executive to manage Shopee, TikTok Shop, and the company website, handling product listings, pricing, stock, promotions, and customer inquiries.

The role involves creating content, supporting campaigns, livestreams, and performance reporting, with training provided for fresh graduates and opportunities to appear in videos.

Qualifications

• Diploma/Degree in Marketing, Business, E-Commerce, Mass Communication or related field preferred.
• Fresh graduates are encouraged to apply — training will be provided.
• Good spoken Bahasa Malaysia and communication skills.
• Comfortable appearing and speaking on camera.
• Interested in TikTok, Shopee, e-commerce and social media.
• Computer literate – familiar with MS Word, MS Excel, AI tools, etc.
• Positive attitude, responsible and willing to learn.
• Able to work independently and as part of a team.
• Experience with Shopee, TikTok Shop or social media is an added advantage.

Responsibilities

• Manage day-to-day operations for Shopee , TikTok Shop & Official Website.
• Upload and maintain product listings, pricing, stock information and promotions.
• Assist with platform campaigns, vouchers, bundles and promotional activities.
• Monitor orders and coordinate order fulfilment.
• Respond to customer enquiries and provide product recommendations.
• Handle basic after-sales enquiries and follow-ups.
• Learn and maintain good knowledge of PIB's products and key selling points.
• Assist with e-commerce sales and performance reporting.
• Support the preparation of e-commerce content and promotional materials.
• Appear in short-form videos and other e-commerce content when required.
• Conduct TikTok/Shopee livestream sessions.
• Assist with other e-commerce and related administrative duties when required.

Skills

Bahasa Malaysia

Communication skills

Education

Diploma/Degree in Marketing, Business, E-Commerce, Mass Communication or related field

Tools

MS Word

MS Excel

AI tools

Job description

Responsible for managing Shopee, TikTok Shop and Official Website, including product listings, orders, promotions and customer enquiries. The role will also support e-commerce sales, content creation, livestreams and sales reporting.

Key Responsibilities

Manage day-to-day operations for Shopee , TikTok Shop & Official Website.

Upload and maintain product listings, pricing, stock information and promotions.

Assist with platform campaigns, vouchers, bundles and promotional activities.

Monitor orders and coordinate order fulfilment.

Respond to customer enquiries and provide product recommendations.

Handle basic after-sales enquiries and follow-ups.

Learn and maintain good knowledge of PIB's products and key selling points.

Assist with e-commerce sales and performance reporting.

Support the preparation of e-commerce content and promotional materials.

Appear in short-form videos and other e-commerce content when required.

Conduct TikTok/Shopee livestream sessions.

Assist with other e-commerce and related administrative duties when required.

Job Requirements

Candidate must possess Diploma/Degree in Marketing, Business, E-Commerce, Mass Communication or related field preferred.

Fresh graduates are encouraged to apply — training will be provided.

Good spoken Bahasa Malaysia and communication skills.

Comfortable appearing and speaking on camera.

Interested in TikTok, Shopee, e-commerce and social media.

Computer literate – familiar with MS Word, MS Excel, AI tools, etc.

Positive attitude, responsible and willing to learn.

Able to work independently and as part of a team.

Experience with Shopee, TikTok Shop or social media is an added advantage

We are a well established publishing firm and looking for dynamic, motivated, and passionate individuals to join our esteem organization.

At Penerbit Ilmu Bakti Sdn. Bhd., we value and regard our dedicated employees as our most valuable asset. Today, we have a competitive team of 90-plus that ensures we are able to publish and deliver various quality educational materials on time. Our employees are the key to our successful and growing business.

If you are looking for a long-term fulfilling career with great prospects and a lot of learning opportunities, then your spirit of participation, team work and innovation are considered as the vital core values of our company’s culture.

We are a well established publishing firm and looking for dynamic, motivated, and passionate individuals to join our esteem organization.

At Penerbit Ilmu Bakti Sdn. Bhd., we value and regard our dedicated employees as our most valuable asset. Today, we have a competitive team of 90-plus that ensures we are able to publish and deliver various quality educational materials on time. Our employees are the key to our successful and growing business.

If you are looking for a long-term fulfilling career with great prospects and a lot of learning opportunities, then your spirit of participation, team work and innovation are considered as the vital core values of our company’s culture.