Executive, E-Commerce KAM

Arche Digital Sdn Bhd; Petaling Jaya; On-site; MYR 52,000 - 85,000; Full time

Benefits offered by this job

Performance Bonus

Wellness benefits

AI tools access

Job summary

Arche Digital Sdn Bhd is seeking a results-oriented E-commerce Key Account Manager to plan, execute, and oversee campaigns across Lazada, Shopee, and TikTok. You will optimize product listings, manage inventory, and coordinate with supply chain to meet client goals while building strong client relationships and cross-functional collaboration.

The role requires 1–3 years in Marketing/Agency, solid data analysis, advanced Excel, and excellent English communication.

Qualifications

• 1-3 years of relevant Marketing/Agency experience.
• Bachelor's degree in Marketing or related field.
• Excellent English communication (written & spoken).
• Strong understanding of e-commerce platforms and performance metrics.

Responsibilities

• Oversee daily operations of Lazada, Shopee, and TikTok stores, ensuring listings are accurate and optimized.
• Plan, manage, and execute marketing campaigns, events, promotions, and discount strategies for each platform.
• Coordinate with supply chain and internal teams to prevent stockouts and ensure timely campaigns.
• Track, analyze, and report on sales performance and campaign effectiveness with actionable insights.
• Build strong client relationships and ensure alignment of marketing efforts with brand strategy.
• Collaborate with design teams to create engaging visual content for platforms and campaigns.
• Coordinate logistics for campaign execution and manage resources within budget.

Skills

Excel

Data analysis

Collaboration

English comms

Customer-centric

Creativity

Education

Bachelor's degree in Marketing or related field

Tools

Platform ads

Job description

We are seeking a results-oriented professional E-commerce Key Account Manager (KAM) to be responsible for planning, executing, and overseeing campaigns and events, ensuring alignment with clients’ marketing goals.

What You'll Do

Oversee daily operations of Lazada, Shopee, and TikTok stores, ensuring product listings are accurate, up-to-date, and optimized for search.

Manage inventory levels across platforms and coordinate with supply chain teams to prevent stockouts.

Plan, manage, and execute marketing campaigns, events (e.g., mega sales like 3.3/9.9/11.11/12.12, product launches, collaborations), promotions, and discount strategies tailored for each platform (Lazada, Shopee, TikTok) to drive traffic, sales, and meet client/brand goals.

Manage project timelines and coordinate promotional activities, including live streaming events.

Plan, manage, and utilize platform-specific advertising tools (including in-app ads) to drive traffic and conversions.

Achieve individual monthly sales targets consistently.

Track, analyze, and report on sales performance and campaign effectiveness, providing actionable insights and recommendations.

Serve as the primary liaison for clients, internal teams (design, brand marketing, supply chain), and third‑party vendors.

Build strong client relationships and ensure alignment of marketing efforts with the overall brand strategy through constant communication.

Collaborate with design teams to create engaging and effective visual content for platforms and campaigns.

Coordinate all logistics for campaign execution, working with internal departments and external vendors.

Manage resources effectively to ensure work is completed within budget.

Who You Are

Bachelor's degree in Marketing or related field, with 1-3 years of relevant Marketing/Agency experience.

Strong understanding of e-commerce platforms, proficient in data analysis and performance metrics, with advanced Excel skills.

Excellent English communication (written & spoken) and strong collaboration skills.

Creative and strategic thinker with strong problem‑solving abilities and a customer‑centric approach.

Highly organized, detail‑oriented, and proactive with proven ability to multitask and prioritize effectively.

Results‑oriented and target‑driven, demonstrating the ability to work independently and take initiative.

Why You’ll Love It

• Advanced AI tools for all positions
• Performance Bonus (1 time per year)
• Wellness benefits
• TGIF, monthly birthday and other fun engagement events
• Work in a professional and dynamic environment
• Exciting opportunity to explore digital trends

Arche Digital, an AnyMind Group company, is Malaysia’s leading e-commerce enabler managing end‑to‑end retail operations for global brands. We offer a dynamic, fast‑paced workplace driven by data and innovative technology.

Backed by an expanding global network, we provide clear pathways for career advancement, continuous upskilling, and opportunities to lead high‑impact regional projects. Guided by our core values: [Be Open, Be Bold, Move Faster, Stay Updated, and Achieve Together], we foster a collaborative, performance‑driven culture.

Join Arche Digital to accelerate your professional growth in a supportive environment and help shape the future of e-commerce.

Arche Digital, an AnyMind Group company, is Malaysia’s leading e-commerce enabler managing end‑to‑end retail operations for global brands. We offer a dynamic, fast‑paced workplace driven by data and innovative technology.

Backed by an expanding global network, we provide clear pathways for career advancement, continuous upskilling, and opportunities to lead high‑impact regional projects. Guided by our core values: [Be Open, Be Bold, Move Faster, Stay Updated, and Achieve Together], we foster a collaborative, performance‑driven culture.

Join Arche Digital to accelerate your professional growth in a supportive environment and help shape the future of e-commerce.