E-Commerce Assistant cum Indoor Sales Support

Eong Huat Corporation Sdn Bhd; Penang; On-site; MYR 28,000 - 45,000; Full time

Job summary

Eong Huat Corporation Sdn Bhd in Malaysia is seeking a Sales Administration professional to receive, process and verify purchase orders, and to maintain accurate sales records.

You will contact customers, answer queries, and coordinate with internal teams to ensure data accuracy and timely reporting. Strong MS Office skills and excellent communication are essential.

Qualifications

• Previous experience in sales administration or a similar role.
• Exceptional interpersonal and customer service skills.
• Advanced knowledge of administrative recordkeeping.
• Familiarity with sales reports and sales records.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint).
• Excellent written and verbal communication skills.

Responsibilities

• Receiving and processing purchase orders.
• Verifying orders,including customers' personal information and payment details.
• Contacting customers by phone or email to answer queries and obtain missing information.
• Maintaining and updating sales and customer records.
• Compiling monthly sales reports.
• Expending orders through internal liaison.
• Directing feedback from customers to relevant departments.
• Indentifying new products to add to those on offer.
• Any other duties assigned by the Management,as and when deemed necessary.

Skills

Interpersonal skills

Customer service

Written communication

Recordkeeping

Tools

Microsoft Office

Job description

Receiving and processing purchase orders.

Verifying orders,including customers' personal information and payment details.

Contacting customers by phone or email to answer queries and obtain missing information.

Maintaining and updating sales and customer records.

Compiling monthly sales reports.

Expending orders through internal liaison.

Directing feedback from customers to relevant departments.

Indentifying new products to add to those on offer.

Any other duties assigned by the Management,as and when deemed necessary.

Requirements:

Previous experience in sales administration,or a similar role will be advantage.

Exceptional interpersonal and customer service skill.

Advanced knowledge of administrative recordkeeping.

Familiarity with sales reports and sales records.

Proficiency with Microsoft Office (Word,Excel,PowerPoint).

Excellent written and verbal communication skills.