Dynamic Retail Associate: Drive Sales & Customer Experience

NEW BALANCE ATHLETIC SHOES SDN.BHD.; Sepang; On-site; MYR 28,000 - 42,000; Full time

Job summary

NEW BALANCE ATHLETIC SHOES SDN.BHD. in Malaysia is looking for a Retail Sales Associate to execute daily store operations, drive sales according to the Game Plan set by the Store Manager, and provide customers with detailed product information.

You will ensure a clean outlet, manage cash and inventory, and participate in stock takes while supporting the team on various projects. The role requires at least 1 year of relevant experience, and a minimum of SPM or a Diploma/Certificate.

Qualifications

• At least SPM or Diploma in any field.
• Minimum 1 year of working experience in a relevant industry.
• Proficiency in English and Bahasa Malaysia; additional languages are a plus.

Responsibilities

• Execute and complete daily store operation tasks.
• Achieve sales targets per Store Manager's Game Plan.
• Provide comprehensive product information and create excellent customer service, including after-sales support.
• Maintain a clean, presentable outlet and follow Visual Merchandising guidelines.
• Handle cash, float, cashiering and inventory; perform stock takes and manage stock loss.
• Assist team on ad-hoc projects and follow SOPs from Management.

Skills

Customer service

Communication skills

Cash handling

Stock taking

Team player

Education

SPM

Professional Certificate / Diploma

Job description

NEW BALANCE ATHLETIC SHOES SDN.BHD. in Malaysia is looking for a Retail Sales Associate to execute daily store operations, drive sales according to the Game Plan set by the Store Manager, and provide customers with detailed product information.

You will ensure a clean outlet, manage cash and inventory, and participate in stock takes while supporting the team on various projects. The role requires at least 1 year of relevant experience, and a minimum of SPM or a Diploma/Certificate.