DWDM Engineer/ Technician

Hexa Business; Kuala Lumpur; On-site; MYR 67,000 - 112,000; Full time

Job summary

Jora Malaysia seeks a DWDM Engineer/Technician to install, configure, and maintain optical transport systems ensuring high-performance network connectivity. You will work with NOC and field technicians to implement upgrades and resolve transmission issues.

The role requires hands-on DWDM experience, proficiency with OTDR/OSA, and strong attention to detail. Travel to sites and on-call support are expected to ensure reliability.

Qualifications

• Candidates must hold a technical diploma or bachelor degree in electronics, telecom, or related fields.
• Hands-on experience installing, testing, and maintaining fiber optic and DWDM systems.
• Familiar with optical test equipment such as OTDR, OSA, and power meters.

Responsibilities

• Install, configure, and maintain DWDM network equipment including multiplexers, amplifiers, and transponders.
• Perform comprehensive testing using OSA, OTDR, and optical power meters.
• Conduct routine maintenance and emergency repairs to minimize downtime.
• Diagnose and resolve complex optical transmission issues.
• Create and maintain accurate network documentation and service reports.
• Collaborate with network engineers, NOC, and field technicians for upgrades.
• Provide technical support and escalate as needed.
• Adhere to safety protocols when working with high-voltage lines and confined spaces.

Skills

Hands-on hardware experience

Analytical thinking

Communication skills

Ability to travel

Team collaboration

Education

Diploma or Bachelor Degree in a technical field

Technical certification in fiber optics or telecommunications

Tools

OTDR

OSA

Optical power meters

10G/100G/400G testers

DWDM equipment (multiplexers, amplifiers, transponders)

DWDM software/vendor gear (Ciena/Nokia/Ribbon/Infinera/Cisco)

Job description

Jora Malaysia will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

The DWDM Engineer/Technician will install, configure, and maintain optical transport systems to ensure reliable and high-performance network connectivity. This role is critical for telecommunications providers, data centers, and large enterprises that rely on dense wavelength division multiplexing (DWDM) technology to transmit multiple data streams over a single fiber.

Key responsibilities

• Installation and configuration: Install, provision, and configure new DWDM network equipment, including multiplexers, amplifiers, and transponders.
• Testing and turn-up: Perform comprehensive testing of new and existing fiber optic networks using specialized equipment such as Optical Spectrum Analyzers (OSA), Optical Time-Domain Reflectometers (OTDR), and optical power meters.
• Maintenance and repair: Conduct routine preventative maintenance and emergency repairs on fiber optic cables and DWDM network components to minimize downtime.
• Troubleshooting: Diagnose and resolve complex optical transmission issues, including signal degradation, power fluctuations, and fiber cuts.
• Documentation: Create and maintain accurate network documentation, including as-built diagrams, test results, and service reports.
• Collaboration: Work closely with network engineers, the Network Operations Center (NOC), and field technicians to coordinate network upgrades and resolve technical issues.
• Technical support: Act as a point of contact for technical support, escalating complex issues to higher-tier engineering or vendor support as needed.
• Safety compliance: Adhere to all safety protocols, especially when working with high-voltage lines, optical equipment, and in confined or elevated spaces.

About you

• Diploma or Bachelor Degree in a technical field, with a technical degree or vocational certification in a related field.
• Bachelor's degree in Electronics & Telecommunication, Electrical Engineering, Computer Science, or a related field.
• Proven hands-on experience in the installation, testing, and maintenance of fiber optic and DWDM systems.
• Proficiency with optical test equipment, including 10G/100G/400G Testers, OTDR, OSA, and power meters.
• Knowledge of fiber optic splicing, termination, and handling procedures.
• Familiarity with DWDM system components and network management software from vendors like Ciena, Nokia, Ribbon, Infinera, or Cisco.
• Strong analytical and problem-solving abilities.
• Exceptional attention to detail.
• Excellent communication skills for collaborating with team members and vendors.
• Ability to work independently and manage multiple tasks.
• Valid driver's license with ability to travel to job sites.
• Comfortable working in various weather conditions and environments, including at heights and in confined spaces.
• Flexibility to be on-call for 24X7 emergency network support and maintenance.