DOCUMENT CONTROLLER

Zalam Corporation; Gopeng; On-site; MYR 45,000 - 78,000; Full time

Benefits offered by this job

Competitive salary

Career progression

Continuous learning

Health & wellbeing

Job summary

Zalam Corporation Sdn Bhd seeks a detail-oriented Document Controller to join the team in Gopeng, Perak. The role focuses on implementing and managing robust document control procedures to ensure records are properly classified, stored, retrieved and disposed of in compliance with regulatory standards.

A strong emphasis on accuracy and process improvements is essential. The successful candidate will handle both physical and electronic document storage, maintain version control, and train staff

Qualifications

• 3–5 years experience in records management, document control, or document administration.
• Strong knowledge of document classification, filing protocols and retention schedules.
• Proficiency with document management software, databases, indexing tools and electronic filing systems.
• Excellent written and verbal communication skills and meticulous attention to detail.

Responsibilities

• Develop and maintain document control policies and systems for consistency and compliance.
• Create and update master document lists, filing systems, and indexing structures.
• Receive, classify, and distribute documents to the relevant departments.
• Maintain version control and ensure only current approved versions are in circulation.
• Establish retention schedules and archiving procedures in line with regulatory requirements.
• Monitor document lifecycles from creation to disposal and ensure proper destruction of confidential materials.
• Audit filing systems and storage areas for accuracy and compliance.
• Train staff on document control procedures and record management best practices.

Skills

Document management

Microsoft Excel

Microsoft Access

Organisational skills

Written and verbal communication

Tools

Database systems

Indexing tools

Electronic filing systems

Job description

We are seeking a detail-oriented and organised Document Controller to join Zalam Corporation Sdn Bhd on a full-time basis. This is a key position based in Gopeng, Perak, where you will play a vital role in maintaining the integrity and accessibility of our organisation's documentation systems. As Document Controller, you will be responsible for implementing and managing comprehensive document control procedures that support our operational excellence and compliance requirements. This role is essential to ensuring that all records and documents are properly classified, stored, retrieved and disposed of in accordance with regulatory standards and best practice.

Key responsibilities

Developing, implementing and maintaining document control policies, procedures and systems to ensure consistency and compliance across the organisation

Creating and updating master document lists, filing systems and indexing structures to facilitate efficient retrieval and management of records

Receiving, cataloguing, classifying and distributing documents to appropriate departments and personnel

Maintaining version control and ensuring that only current, approved versions of documents are in circulation

Establishing and enforcing retention schedules and archiving procedures in line with legal and regulatory requirements

Monitoring document lifecycles from creation through to disposal, ensuring proper destruction of confidential or obsolete materials

Conducting regular audits of filing systems and document storage areas to verify accuracy and compliance

Training staff on document control procedures and best practice for record management

Liaising with departmental heads to understand documentation requirements and implement tailored solutions

Managing both physical and electronic document storage systems, including database administration and backup procedures

Producing reports on document management activities, metrics and compliance status

What we’re looking for

Proven experience of at least 3–5 years working in a records management, document control or document administration role

Strong knowledge of document classification systems, filing protocols and retention schedules relevant to your industry or sector

Proficiency in document management software and systems, including experience with databases, indexing tools and electronic filing systems

Excellent organisational skills with meticulous attention to detail and an ability to manage multiple filing systems simultaneously

A sound understanding of data protection regulations, confidentiality requirements and compliance standards applicable to records management

Competency in using Microsoft Office applications, particularly Excel and Access, or equivalent software packages

Excellent written and verbal communication skills to interact effectively with colleagues across all levels of the organisation

Ability to prioritise workload, meet deadlines and work independently with minimal supervision

Strong problem-solving abilities and a proactive approach to identifying process improvements

Professional certification in records management or document control (such as ARMA or equivalent) is desirable

Experience with both paper-based and digital document management systems is preferred

What we offer

At Zalam Corporation Sdn Bhd, we are committed to supporting the professional development and wellbeing of our employees. We offer a competitive salary package commensurate with experience and qualifications. You will benefit from a supportive working environment where your contributions are valued and recognised. The company provides opportunities for continuous learning and career progression within the administration and records management field. We maintain a collaborative team culture and foster open communication at all levels. Additional benefits include standard statutory entitlements and a workplace environment designed to support your health and wellbeing.

About us

Zalam Corporation Sdn Bhd is a professional and forward-thinking organisation based in Gopeng, Perak. We are committed to maintaining the highest standards of operational efficiency and compliance across all our business functions. Our company values integrity, professionalism and continuous improvement. We believe that effective document and records management is fundamental to our success and supports our delivery of quality services to our stakeholders. We pride ourselves on creating a workplace where employees are empowered to contribute meaningfully to our organisational goals.