District Manager (JB & KL)

TEA GARDEN MANAGEMENT SDN. BHD.; Johor Bahru; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Medical Education support

Dental Training

Medical Benefit

Staff Dining Discount

Job summary

Tea Garden Management Sdn. Bhd. seeks a seasoned leader to oversee multiple branches, driving high standards in quality, service and cleanliness while achieving financial and customer goals.

You will mentor Branch Managers, plan weekly visits, and implement action plans for food cost and labor controls. The role emphasizes strong operations knowledge, team development and adherence to safety and compliance standards.

Qualifications

• 5 years of Management experience in high-volume, fast-paced, results-oriented Restaurant environments.
• Strong leadership, organizational and interpersonal skills.
• Strong knowledge and understanding of restaurant operations, financials, budgeting and computer literacy.

Responsibilities

• Oversee operations for an assigned number of branches.
• Provide leadership and effective management of direct reports.
• Lead Branch Managers to achieve annual/quarterly/monthly goals.
• Manage sales targets and marketing programs; assist in marketing plans.
• Plan weekly branch visits to ensure Quality, Service and Cleanliness standards.
• Create sales forecasts and manage Branch Manager schedules.
• Ensure food safety procedures align with policy and regulations.
• Review operations and enforce company policies and labor regulations.
• Coach and retrain managers to achieve ratings and goals.
• Conduct performance management and monitor cash, property and equipment controls.

Skills

Leadership

Restaurant ops

Budgeting

Team development

Marketing knowledge

Job description

Responsible for overseeing the operations of an assigned number of branches.

Provide leadership and effective management of all direct reports.

Lead Branch Managers to achieve company annual/quarter/monthly goals.

Manages sales targets, including the monitoring and execution of marketing program. Assists in the development of marketing plans.

Plan and conduct weekly branch visits with Branch Manager to ensure execution of Quality, Service and Cleanliness standards in all departments; including the monitoring of food product quality, completing all necessary departmental reports

Create sales forecast and manages Branch Manager Working Schedule.

Create action plans for food cost and Labor controls

Ensure all food safety procedures are executed according to Company policy health/sanitation regulations, take corrective actions as required

Review daily break violations and is charged with enforcing Company policy and State and Federal Law

Ensure all branches' compliance with Company Operating policies and procedures.

Evaluate outlet performance at specified intervals using Company inspection forms; coach and retrain managers, as required, on the attainment of approved ratings and goals achievements.

Conduct the performance management process for subordinate

Monitors procedures for the control of cash, property, product, and equipment

Conducts audits to ensure compliance with labor and safety regulations, and takes corrective actions as required.

Monitors assigned branches' maintenance requirements to ensure Company procedures and standards are being followed. Reports and follows up on preventive maintenance plans and activities.

Completes all administrative requirements

Plans and maintains a system of regular communication of Company objectives, changes and area concerns to all management levels.

Performs other job-related duties as may be assigned as required.

Job Requirement:

5 years of Management experience in high-volume, fast-paced, results-oriented Restaurant environments.

Strong leadership, organizational and interpersonal skills.

Strong knowledge and understanding of restaurant operations (proven ability to perform all restaurant job functions), financial/ accounting, budgeting, communication, cognitive and computer literacy.

Ability to train, develop, and motivate a team to a common set of goals.

Assumes full responsibility for ensuring that multiple units operate in a manner that provides consistent day-to-day operations and guest satisfaction.

Ability to recruit, interview, and hire teams of employees and managers to achieve organizational goals.

Must have quality planning and project management skills and the ability to work with other necessary departments.

Working Location:

JB REGION OR KL REGION

Established in 2005, our vision for Tea Garden is to build a legacy of Malaysian food culture that brings back memories and satisfaction to everyone in the world. We fulfil our vision by promoting authentic Malaysian culture through our distinctive cuisine made from fresh, quality ingredients.

We believe good food brings people together. Our Malaysian cuisine plays an important role in breaking the barriers of language, race, and all walks of life by embracing the multicultural flavours of Malaysia. Each dish is made to nourish the soul and body and make our customers feel loved.

Our founder, Mr. Tan Chek Kiang has almost 40 years of experience in the Food & Beverage business. He has accumulated invaluable experiences from working at Chinese seafood restaurants, and traditional coffee shops, and now helms the reins at the company. Our Executive Chef, Mr. Yap Teck Peng, has close to 50 years of experience in the Food and beverage industry in Malaysia, Singapore, Switzerland and New Zealand. Both Mr. Tan and Mr. Yap believe that serving fresh, quality and authentic Malaysian delicacies comes from the heart to ensure that our customers enjoy the best taste of Malaysia.

Managed by a team of passionate individuals devoted to preserving and promoting Malaysian cuisine, our chain of restaurants has since expanded locally as well as globally; bringing delicious and quality cuisine for the enjoyment of our customers.

'Great Taste with Story'

Established in 2005, our vision for Tea Garden is to build a legacy of Malaysian food culture that brings back memories and satisfaction to everyone in the world. We fulfil our vision by promoting authentic Malaysian culture through our distinctive cuisine made from fresh, quality ingredients.

We believe good food brings people together. Our Malaysian cuisine plays an important role in breaking the barriers of language, race, and all walks of life by embracing the multicultural flavours of Malaysia. Each dish is made to nourish the soul and body and make our customers feel loved.

Our founder, Mr. Tan Chek Kiang has almost 40 years of experience in the Food & Beverage business. He has accumulated invaluable experiences from working at Chinese seafood restaurants, and traditional coffee shops, and now helms the reins at the company. Our Executive Chef, Mr. Yap Teck Peng, has close to 50 years of experience in the Food and beverage industry in Malaysia, Singapore, Switzerland and New Zealand. Both Mr. Tan and Mr. Yap believe that serving fresh, quality and authentic Malaysian delicacies comes from the heart to ensure that our customers enjoy the best taste of Malaysia.

Managed by a team of passionate individuals devoted to preserving and promoting Malaysian cuisine, our chain of restaurants has since expanded locally as well as globally; bringing delicious and quality cuisine for the enjoyment of our customers.

• Perks and benefits Medical Education support Dental Training, Medical Benefit, Staff Dining Discount,