Distribution Center Manager: Lead Operations & Inventory Excellence

Everrise Departmental Store Sdn Bhd; Kuching; On-site; MYR 90,000 - 150,000; Full time

Job summary

Everrise Departmental Store Sdn Bhd in Kuching, Sarawak, is seeking a Distribution Centre Manager to oversee daily DC operations such as receiving, put-away, storage, picking, packing and dispatch coordination.

The role leads the DC team, ensures adequate manpower and equipment, and drives inventory accuracy, safety, and continuous improvement across all activities to support current and future business needs.

Responsibilities

• Supervise daily DC activities, including receiving, put-away, storage, picking, packing, dispatch and delivery coordination.
• Ensure DC has sufficient manpower, equipment, space and capacity to support current and future business requirements.
• Maintain high standards of warehouse housekeeping, cleanliness, product quality and workplace safety.
• Inventory & Stock Management: monitor inventory accuracy and maintain proper control over all stock movements within DC.
• Conduct regular stock counts, investigate discrepancies and implement corrective actions to minimise stock loss, damage, wastage and shrinkage.
• Monitor stock levels, ageing, slow-moving, damaged and near-expiry inventory, and coordinate with relevant departments on appropriate actions.
• Ensure proper product handling, storage and stock rotation in line with product requirements and company standards.
• Ensure proper documentation and controls are maintained for receiving, inventory, stock transfers and dispatch activities.
• Manage order fulfilment and stock transfers to ensure outlet orders are picked accurately and dispatched according to schedule.
• Coordinate with Logistics on inbound and outbound shipment schedules, transportation arrangements and delivery-related issues.
• Lead and manage the DC team, including manpower planning, work allocation, shift arrangements, attendance, performance, discipline, coaching and training.
• Drive a culture of accountability, teamwork, discipline, continuous improvement and operational excellence across DC.
• Cost & Productivity Management: Identify opportunities to improve warehouse processes, productivity and resource utilisation while reducing unnecessary handling, overtime, wastage, storage and logistics costs.
• SOP, Compliance, Safety & Quality: Ensure all warehouse activities are carried out safely, accurately and in accordance with company SOPs, policies and operational standards.
• Support internal and external audits, inspections and investigations by providing accurate records and operational information.
• Cross-Functional Coordination: Coordinate with Stores, Merchandising and Logistics to resolve stock availability, delivery and fulfilment issues that may affect outlet operations and sales.
• Work closely with Merchandising to align incoming shipments, stock availability, inventory requirements and outlet demand.
• Partner with Finance on stock reconciliation, inventory discrepancies, cost control and other inventory-related matters.
• Performance Monitoring & Reporting: Monitor DC productivity, labour utilisation, picking and receiving accuracy, order fulfilment, on-time dispatch and other operational KPIs.
• Provide management with regular updates on DC capacity, inventory risks, operational performance, service levels and improvement initiatives.

Job description

Everrise Departmental Store Sdn Bhd in Kuching, Sarawak, is seeking a Distribution Centre Manager to oversee daily DC operations such as receiving, put-away, storage, picking, packing and dispatch coordination.

The role leads the DC team, ensures adequate manpower and equipment, and drives inventory accuracy, safety, and continuous improvement across all activities to support current and future business needs.