Director of HR Service Transformation

half the sky; Kuala Lumpur; On-site; MYR 300,000 - 420,000; Full time

Benefits offered by this job

Career growth opportunities

Collaborative and inclusive environment

High-impact projects

Job summary

A global health organization in Kuala Lumpur is looking for a Director of HR Service Management. This strategic role involves leading HR initiatives to enhance service efficiency and drive process improvement. The ideal candidate has over 10 years of experience in HR service management and a strong background in project management. Join a mission-driven company focused on women’s health and enjoy opportunities for professional growth in a collaborative environment.

Qualifications

• 10+ years of experience in HR service management or HR operations leadership roles.
• Expertise in continuous improvement methodologies like Lean or Six Sigma.
• Ability to manage multiple complex projects in a global HR environment.

Responsibilities

• Lead strategic HR initiatives to enhance service efficiency.
• Oversee the HR Services portfolio of projects.
• Drive continuous improvement efforts and mentor team members.
• Establish and manage operational metrics and key KPIs.
• Collaborate with HR and business leaders for alignment.
• Monitor project milestones and risks for timely delivery.

Skills

HR service management

Project management

Process improvement

Stakeholder management

Analytical skills

Education

Bachelor’s or Master’s degree in Human Resources or Business Administration

Tools

Workday

ServiceNow

Job description

A global health organization in Kuala Lumpur is looking for a Director of HR Service Management. This strategic role involves leading HR initiatives to enhance service efficiency and drive process improvement. The ideal candidate has over 10 years of experience in HR service management and a strong background in project management. Join a mission-driven company focused on women’s health and enjoy opportunities for professional growth in a collaborative environment.