Digital Signage Field Tech & Operations Specialist

Click IX Sdn Bhd; Selangor; On-site; MYR 42,000 - 66,000; Full time

Job summary

Click IX Sdn Bhd is seeking a full-time, on-site field technician based in Kuala Lumpur. You will monitor digital signage, provide Level 1 client support by phone, email, or remote access, and handle on-site installation and troubleshooting for Windows PCs, Android devices, displays, and basic networks.

Travel to Klang Valley and outstation sites is required. You will log issues, prepare reports, and coordinate with internal teams to ensure timely service delivery.

Qualifications

• SPM or above.
• Willing to travel nationwide incl. overnight stays.
• Valid Malaysian driving licence.
• Basic PC hardware/software knowledge.
• Basic networking knowledge.
• Proficient with Microsoft reporting.
• Fluent in English and Bahasa Malaysia.
• Android devices experience is a plus.

Responsibilities

• Monitor digital signage screens daily and flag offline or faulty units for action.
• Provide L1 support to clients: diagnose, resolve, or elevate reported issues.
• Install, configure, and troubleshoot product range on site, including Windows PCs, Android devices, displays, and basic network connectivity.
• Travel to sites around Klang Valley and outstation for deployments and service calls.
• Maintain accurate records of equipment, deployments, and job history.
• Prepare and issue regular operational reports.
• Coordinate with internal teams, technicians, and client contacts to keep jobs moving.

Skills

L1 support

English

Bahasa Malaysia

Windows PCs

Networking basics

Clear communication

Team player

Education

IT/Electronics cert/diploma

Tools

Windows OS

Android devices

IP networking

Job description

Click IX Sdn Bhd is seeking a full-time, on-site field technician based in Kuala Lumpur. You will monitor digital signage, provide Level 1 client support by phone, email, or remote access, and handle on-site installation and troubleshooting for Windows PCs, Android devices, displays, and basic networks.

Travel to Klang Valley and outstation sites is required. You will log issues, prepare reports, and coordinate with internal teams to ensure timely service delivery.