Digital Sales Lead – Wealth & Retail Banking (Hybrid)

HSBC Holdings plc; Kuala Lumpur; Hybrid; MYR 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

HSBC Holdings plc is seeking an experienced Assistant Manager, Digital Sales in Kuala Lumpur, to drive digital channel growth for wealth and retail products. The role reports to the Senior Digital Sales Manager and focuses on transforming the digital sales journey across branches and digital channels.

You will collaborate with Data, Marketing, Product and Distribution to deliver campaigns, optimize journeys and increase conversion, while ensuring regulatory and compliance guidelines are met.

Qualifications

• Ability to set clear strategic direction aligned with Propositions, Product, Channels and Functions.
• Strong understanding of digital technologies and physical distribution channels.
• Ability to drive change and innovation with respect to costs, revenue and service.
• Strong data analytical skills, and good communication skills with experience in presenting to stakeholders.
• Proven experience in building and delivering a modern digital execution capability with tangible outcomes.
• Bachelor’s degree or above in IT, business or marketing is preferred.
• Min. 4 years of digital marketing or business management experience, experience in financial industry is preferred.

Responsibilities

• Support the implementation of the digital sales strategy and journey transformation.
• Lead commercialization of digital journeys across branch and digital channels.
• Manage the sales funnel to increase customers’ conversion.
• Collaborate with Data, Marketing, Product and Distribution to drive digital sales campaigns.
• Monitor KPIs and provide day-to-day reporting to stakeholders.

Skills

Strategic direction

Digital marketing

Data analytics

Stakeholder communication

Change management

Team leadership

Education

Bachelor's degree or above

Job description

HSBC Holdings plc is seeking an experienced Assistant Manager, Digital Sales in Kuala Lumpur, to drive digital channel growth for wealth and retail products. The role reports to the Senior Digital Sales Manager and focuses on transforming the digital sales journey across branches and digital channels.

You will collaborate with Data, Marketing, Product and Distribution to deliver campaigns, optimize journeys and increase conversion, while ensuring regulatory and compliance guidelines are met.