Digital Marketing & Sales Associate – (Native Korean)

ACCORD INNOVATIONS SDN. BHD.; Kuala Lumpur; On-site; MYR 100,000 - 119,000; Full time

Benefits offered by this job

Medical Insurance

Performance Incentive (up to RM 1,800)

Job summary

ACCORD INNOVATIONS SDN. BHD. in Kuala Lumpur is seeking a consultative Sales & Marketing professional to engage with new and existing customers, understand their objectives, and recommend digital advertising solutions.

You will receive comprehensive product and process training, while a dedicated technical team handles implementation and advanced product support; you’ll drive adoption, grow client portfolios, and contribute to revenue growth.

Qualifications

• Bachelor's Degree preferred.
• Minimum 1 year of experience in Digital Marketing, Online Sales, Inside Sales, Advertising, Customer Success, or a related field.
• Strong consultative selling and relationship management skills.
• Customer-focused with excellent communication and negotiation abilities.
• Comfortable communicating with customers through phone, email, and chat.
• Good knowledge of Microsoft Office applications.
• Self-motivated, proactive, and target-driven.
• Strong problem-solving, multitasking, and organizational skills.
• Ability to work independently and collaboratively in a fast-paced environment.

Responsibilities

• Contact new and existing customers via phone, email, and chat.
• Understand customers' business goals and recommend suitable digital advertising solutions.
• Guide customers in upgrading their existing advertising products and services.
• Schedule meetings and coordinate with the technical support team when required.
• Respond to customer inquiries and provide product-related guidance.
• Promote approved digital marketing content across relevant online platforms.
• Manage and grow a portfolio of business clients where applicable.
• Drive product adoption and enhance the overall customer experience.
• Identify sales opportunities and contribute to revenue growth.
• Maintain accurate customer records and activity logs.

Skills

Digital marketing

Inside sales

Consultative selling

Customer success

Relationship management

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

Salary & Benefits

Basic Salary: RM 9,800/month

Performance Incentive: Up to RM 1,800/month

Medical Insurance

Working Hours

Monday to Friday

9:00 AM – 6:00 PM

Saturday & Sunday Off

Role Overview

This is a consultative Sales & Marketing role where you will engage with new and existing customers, understand their business objectives, recommend suitable digital advertising solutions, and help them maximize the value of online marketing products.

Comprehensive product and process training will be provided. Technical implementation and advanced product-related support are handled by a dedicated technical team.

Key Responsibilities

Contact new and existing customers via phone, email, and chat.

Understand customers' business goals and recommend suitable digital advertising solutions.

Guide customers in upgrading their existing advertising products and services.

Schedule meetings and coordinate with the technical support team when required.

Respond to customer inquiries and provide product-related guidance.

Promote approved digital marketing content across relevant online platforms.

Manage and grow a portfolio of business clients where applicable.

Drive product adoption and enhance the overall customer experience.

Identify sales opportunities and contribute to revenue growth.

Maintain accurate customer records and activity logs.

Requirements

Native-level proficiency in the required language.

Bachelor's Degree preferred.

Minimum 1 year of experience in Digital Marketing, Online Sales, Inside Sales, Advertising, Customer Success, or a related field.

Strong consultative selling and relationship management skills.

Customer-focused with excellent communication and negotiation abilities.

Comfortable communicating with customers through phone, email, and chat.

Good knowledge of Microsoft Office applications.

Self-motivated, proactive, and target-driven.

Strong problem-solving, multitasking, and organizational skills.

Ability to work independently and collaboratively in a fast-paced environment.

Hiring Process

HR Screening

Operations Interview

Offer Discussion

Onboarding