Digital Marketing

Dyna Source Sdn Bhd; Puchong; On-site; MYR 42,000 - 72,000; Full time

Benefits offered by this job

Medical

EPF/SOCSO/EIS

Insurance

Job summary

Dyna Source Sdn Bhd is seeking a versatile Digital Marketing/ E-commerce coordinator to manage backend operations for Shopee, Lazada, TikTok Shop and our website. You will upload listings, update pricing, run promotions and monitor stock while coordinating with warehouse teams for smooth fulfillment.

You will also manage social media content, create engaging captions and basic marketing visuals, and support campaigns to boost engagement and sales.

Qualifications

• Experience managing e-commerce platforms such as Shopee, Lazada and TikTok Shop.
• Ability to plan content, promotions and campaigns across social media channels.
• Strong skills in image, caption writing and basic marketing artwork.
• Familiarity with Canva or similar design tools and CapCut for video content.

Responsibilities

• Oversee backend of e-commerce platforms and update product information, pricing and stock.
• Coordinate vouchers, promotions, campaigns and seasonal offers.
• Monitor orders, returns and customer issues to ensure smooth fulfillment.
• Plan monthly social media content and engage with followers.
• Create promotional content and basic artwork for campaigns.
• Track sales performance and suggest improvements to drive orders.
• Support marketing activities and coordinate with partners as needed.

Skills

E-commerce management

Social media management

Content creation

Marketing campaigns

Analytics & reporting

Customer engagement

Branding & merchandising

Tools

Canva

CapCut

Job description

Manage the backend of e-commerce platforms such as Shopee, Lazada, TikTok Shop, website and other online marketplaces.

Upload and update product listings, product descriptions, images, pricing, variations and stock information.

Manage vouchers, promotions, bundles, campaign participation and special offers.

Monitor orders, cancellations, returns, refunds and customer issues.

Ensure product information, pricing and promotional details are accurate and up to date.

Monitor daily online sales and identify opportunities to improve store performance.

Coordinate with warehouse and logistics teams to ensure smooth order fulfilment.

Maintain the overall appearance and merchandising of the online store.

KEY RESPONSIBILITIES

1. E-Commerce Management

• Manage the backend of e-commerce platforms such as Shopee, Lazada, TikTok Shop, website and other online marketplaces.

• Upload and update product listings, product descriptions, images, pricing, variations and stock information.

• Manage vouchers, promotions, bundles, campaign participation and special offers.

• Monitor orders, cancellations, returns, refunds and customer issues.

• Ensure product information, pricing and promotional details are accurate and up to date.

• Monitor daily online sales and identify opportunities to improve store performance.

• Coordinate with warehouse and logistics teams to ensure smooth order fulfilment.

• Maintain the overall appearance and merchandising of the online store.

2. Social Media Management

• Manage the company's Facebook, Instagram, TikTok and other social media platforms.

• Plan and maintain a monthly social media content calendar.

• Create and publish engaging content including posts, videos, Reels, TikTok videos, Stories and promotional materials.

• Monitor comments, messages and customer engagement.

• Respond to or coordinate customer enquiries through social media platforms.

• Keep up with current social media trends and identify suitable content opportunities.

3. Content Creation

• Develop creative content for products, promotions and marketing campaigns.

• Write simple and engaging captions, product descriptions and promotional copy.

• Create basic marketing artwork using Canva or similar design tools.

• Assist in creating short-form videos using CapCut or similar video editing tools.

• Coordinate product photography, video shoots and other marketing content when required.

• Ensure content follows the company's branding and marketing direction.

4. Marketing Campaigns & Promotions

• Plan and coordinate monthly and seasonal marketing campaigns.

• Manage promotional activities for product launches, festive seasons and special occasions.

• Coordinate online campaigns with the sales and commercial teams.

• Prepare promotional materials, campaign content and product information.

• Monitor campaign performance and provide feedback to management.

• Support activities aimed at increasing customer engagement, orders and repeat purchases.

5. E-Commerce Sales & Performance Monitoring

• Monitor daily and monthly e-commerce sales performance.

• Prepare basic sales and marketing reports.

• Track product performance, order volume, customer engagement and campaign results.

• Identify best-selling and slow-moving products.

• Recommend suitable promotions or content strategies to improve sales.

• Monitor competitors' product presentation, promotions and online activities.

6. Customer Engagement

• Monitor customer enquiries and feedback through e-commerce and social media platforms.

• Coordinate with customer service and sales teams to resolve customer issues.

• Monitor customer reviews and ratings on e-commerce platforms.

• Identify common customer feedback and communicate relevant insights to management.

7. General Marketing Support

• Assist management in implementing the company's overall marketing activities.

• Conduct basic market and competitor research.

• Assist with product launches, exhibitions, events, roadshows and promotional activities.

• Coordinate with suppliers, designers, printers, influencers or external marketing partners when required.

• Support other marketing and administrative tasks as assigned by management.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• What's your expected monthly basic salary?
• How many years' experience do you have in a Digital Marketing Role?
• Which of the following types of qualifications do you have?
• Do you have TikTok Content Creation experience?

Dyna Source Sdn Bhd is a local company in the healthcare industry. Our operations has been supporting by local and oversea manufacture. We are specified in OTC and hygiene products. Our clients base mainly in Pharmacies and Healthcare industry. We are work together with all level of business partner.

Human connection is at the heart of our business. Our personal approach, supported by state-of-the-art technology, is what sets us apart in the world of work.

Dyna Source has embarked on a journey into the future, transforming ourselves in a way that will strengthen our leading role in healthcare industry.

Dyna Source Sdn Bhd is a local company in the healthcare industry. Our operations has been supporting by local and oversea manufacture. We are specified in OTC and hygiene products. Our clients base mainly in Pharmacies and Healthcare industry. We are work together with all level of business partner.

Human connection is at the heart of our business. Our personal approach, supported by state-of-the-art technology, is what sets us apart in the world of work.

Dyna Source has embarked on a journey into the future, transforming ourselves in a way that will strengthen our leading role in healthcare industry.

Perks and benefits Medical EPF, SOCSO, EIS, Insurance, All recognize public h

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