Digital Manager

STME ASIAN DESIGNERS SDN. BHD.; Shah Alam; On-site; MYR 90,000 - 130,000; Full time

Benefits offered by this job

Medical Parking EPF

Insurance

Medical card

Bonus

Company trip

Job summary

Sometime By Asian Designers is seeking a Digital Manager to lead the company’s digital commerce performance and day-to-day operations across e-commerce, marketplaces, digital advertising, campaigns, CRM and analytics. You will translate business objectives into digital priorities, guide the Digital Team, and drive initiatives from strategy to execution, working closely with the CEO and stakeholders.

The role requires 5+ years in e-commerce and hands-on platform experience with Shopify, Shopee

Qualifications

• Minimum of 5 years in e-commerce, digital commerce or related field.
• Experience leading teams and cross-functional initiatives.
• Strong commercial, analytical, project management and problem-solving skills.
• Hands-on experience with e-commerce platforms such as Shopify, Shopee Seller Center and TikTok Seller Center.
• Strong understanding of digital advertising, analytics, CRM, campaigns and customer journeys.
• Strong Excel/Google Sheets and data analysis capabilities.
• Able to work independently and communicate with senior management.
• Experience in retail, fashion or consumer goods is an advantage.

Responsibilities

• Plan, manage and oversee the company’s website, marketplaces, digital advertising and other digital channels.
• Identify problems and opportunities, develop solutions and manage projects end-to-end.
• Analyse performance and drive improvements across digital operations.
• Maintain quality standards across content, promotions, launches, data and platform operations.
• Establish SOPs, approvals and quality controls to ensure efficient operations.
• Lead website improvements, integrations, automation and new platforms.
• Lead, coach and develop the Digital Team and set priorities.
• Build a culture of ownership, accountability and continuous improvement.
• Collaborate with CEO and internal teams on priorities and performance.
• Manage relationships with external vendors, agencies, marketplaces and technology partners.

Skills

E-commerce strategy

Team leadership

Data-driven decision making

Digital marketing

Project management

Customer journeys

Tools

Shopify

Shopee Seller Center

TikTok Seller Center

Job description

The Digital Manager leads the company's digital commerce function, with responsibility for its commercial performance, day-to-day operations and continued development. This is a broad, hands-on management role spanning e-commerce, marketplaces, digital advertising, campaigns, CRM, performance analytics and digital projects. Working closely with the CEO and key stakeholders, the Digital Manager translates business objectives into digital priorities, leads the Digital Team, and drives initiatives from strategy through execution.

Key responsibilities

• Plan, manage and oversee the company's website, marketplaces, digital advertising and other digital commerce channels
• Identify problems and opportunities, develop solutions and manage projects from recommendation through implementation and measurement
• Analyse performance and drive improvements across key areas of digital operations
• Maintain quality standards across digital content, promotions, launches, data and platform operations
• Establish effective SOPs, approval processes and quality controls to ensure efficient and consistent operations
• Lead website improvements, integrations, automation, new platforms and other digital initiatives
• Lead, coach and develop the Digital Team; set priorities, allocate resources and maintain high standards of execution
• Build a culture of ownership, accountability, problem-solving and continuous improvement
• Work closely with the CEO, Management and internal teams on business priorities, commercial performance and strategic initiatives
• Manage relationships with external vendors, agencies, marketplaces and technology partners

About you

• Minimum of 5 years of relevant experience in e-commerce, digital commerce, digital marketing or a related field
• Experience leading teams, projects and cross-functional initiatives
• Strong commercial, analytical, project management and problem-solving skills
• Hands-on experience with e-commerce platforms and marketplaces such as Shopify, Shopee Seller Center and TikTok Seller Center
• Strong understanding of digital advertising, analytics, CRM, campaigns and customer journeys
• Strong Excel/Google Sheets and data analysis capabilities
• Able to work independently, prioritise effectively and communicate confidently with both senior management and operational teams
• Experience in retail, fashion, lifestyle, consumer goods or DTC/e-commerce is an advantage

Sometime By Asian Designers is a bag specialist company that co-designs with very select established and impactful Asian designers and fashion icons. We design and make some of the most iconic bags in the region. Founded in 2012, the company is currently serving 16 countries.

Sometime By Asian Designers disrupts the designer bag market by creating exclusive design and top-notch quality designer bags without the conventional markup of traditional designer brands.

The company operates its online store at www.sometime.asia and showroom at The Gardens Mall, Kuala Lumpur.

Sometime By Asian Designers is a bag specialist company that co-designs with very select established and impactful Asian designers and fashion icons. We design and make some of the most iconic bags in the region. Founded in 2012, the company is currently serving 16 countries.

Sometime By Asian Designers disrupts the designer bag market by creating exclusive design and top-notch quality designer bags without the conventional markup of traditional designer brands.

The company operates its online store at www.sometime.asia and showroom at The Gardens Mall, Kuala Lumpur.

Perks and benefits

• Medical Parking EPF
• Insurance
• Medical card
• Bonus
• Company trip