Despatch & Delivery Coordinator

SF METAL SDN BHD; Simpang Ampat; On-site; MYR 33,000 - 56,000; Full time

Job summary

SF Metal Sdn Bhd is seeking a Despatch Coordinator in Penang to manage order processing, scheduling deliveries, and ensuring accurate documentation before shipment. You will coordinate with drivers, logistics teams, and warehouse staff to ensure timely and compliant despatch operations.

The role emphasizes data accuracy, proactive issue resolution, and strong communication with customers and team members in a fast-paced environment.

Qualifications

• Strong organizational and time management skills.
• Excellent attention to detail and accuracy in data entry and documentation.
• Reliable communication skills, both written and verbal, to interact with customers, drivers, and team members.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proactive approach to resolving issues.

Responsibilities

• Receiving and processing despatch orders and ensuring all documentation is accurate before goods leave the facility.
• Coordinating with drivers and logistics teams to schedule deliveries and optimize routes.
• Verifying items are packed, labelled, and loaded per requirements.
• Maintaining records of all despatch activities and delivery confirmations.
• Tracking shipments and providing customers with delivery updates.

Skills

Organizational skills

Time management

Attention to detail

Communication

Teamwork

Problem solving

Independence

Job description

SF Metal Sdn Bhd is seeking a Despatch Coordinator in Penang to manage order processing, scheduling deliveries, and ensuring accurate documentation before shipment. You will coordinate with drivers, logistics teams, and warehouse staff to ensure timely and compliant despatch operations.

The role emphasizes data accuracy, proactive issue resolution, and strong communication with customers and team members in a fast-paced environment.