Fulfillment & Inventory Coordinator

Demant SEA; Kuala Lumpur; On-site; MYR 36,000 - 60,000; Full time

Job summary

Demant SEA in Kuala Lumpur is seeking a diligent Warehouse Associate to manage daily order fulfilment, packing, and timely dispatch, ensuring items are checked, labelled, and organised for delivery.

You will receive shipments from HQ and vendors, maintain inventory accuracy through regular stock takes, process orders, respond to inquiries, and support store operations with precise documentation and filing. Proficiency in MS Excel and Outlook, with Navision experience considered an advantage.

Qualifications

• Diploma in Logistics / Supply Chain / Warehousing or equivalent.
• Minimum 1 year of relevant working experience in warehousing or inventory management.
• Strong attention to detail with the ability to maintain accurate product and inventory records.
• Experience in orders processing and coordination of deliveries and logistics activities.
• Proficient in MS Excel, Outlook; Navision experience a plus.
• Physically fit and able to move or carry equipment and materials.

Responsibilities

• Manage daily order fulfilment and packing activities, ensuring items are checked, packed securely, labelled, and prepared for dispatch.
• Receive, inspect, verify, and organize incoming shipments from HQ and external vendors, ensuring quantity compliance.
• Receive hearing aid repair and earmould parcels, record receipt timestamps, and forward to the relevant department.
• Consolidate packed items and prepare for shipment to third-party logistics providers.
• Prepare and repack accessories and consumable items.
• Conduct monthly and yearly stock takes to ensure inventory accuracy.
• Prepare and generate reports for management review and maintain audit records.
• Place orders with headquarters to maintain optimal inventory levels and minimize stockouts.
• Respond to customer inquiries professionally via email and phone.
• Maintain organized filing system and store environment for easy access and audit readiness.
• Provide support for ad hoc operational tasks to ensure smooth store operations.
• Prepare, organize and maintain repair spare parts and components for efficient service delivery.
• Assist relevant departments in order fulfilment, earmould, and repair activities.

Skills

Attention to details

Order processing

Delivery coordination

Education

Diploma in Logistics / Supply Chain / Warehousing or equivalent

Tools

Navision (Dynamics NAV)

MS Excel

Outlook

Job description

Demant SEA in Kuala Lumpur is seeking a diligent Warehouse Associate to manage daily order fulfilment, packing, and timely dispatch, ensuring items are checked, labelled, and organised for delivery.

You will receive shipments from HQ and vendors, maintain inventory accuracy through regular stock takes, process orders, respond to inquiries, and support store operations with precise documentation and filing. Proficiency in MS Excel and Outlook, with Navision experience considered an advantage.