Deputy HR Ops Manager

Woh Hup Group; Kuala Lumpur; On-site; MYR 90,000 - 120,000; Full time

Job summary

Woh Hup Group in Malaysia seeks an experienced HR Operations leader to oversee shared services and payroll, ensuring accurate and compliant HR support.

You will manage payroll processing, statutory contributions, reporting, and cross-functional collaboration with Finance and Talent teams, while building a high-performing HR Operations unit.

Candidates should have a Bachelor's in HRM/BA and 8+ years in HR operations, with strong knowledge of EPF, SOCSO, EIS, PCB.

Qualifications

• Bachelor's Degree in HRM, Business Administration, or related field.
• 5–8 years in HR operations, payroll, or shared services, ideally within construction/engineering or a project-based environment.
• Strong working knowledge of Malaysian payroll statutory requirements (EPF, SOCSO, EIS, PCB).

Responsibilities

• Lead the day-to-day delivery of HR operations, including shared services and payroll, ensuring accurate, timely HR support across the organization.
• Maintain HR SOPs and process controls for audit-ready HR service delivery and continuous improvement of HR processes.
• Oversee accurate and timely monthly payroll processing and statutory contributions while ensuring compliance with laws.
• Maintain accurate employee records and ensure compliance with statutory reporting and internal audit requirements.
• Partner with HRBPs, Talent Acquisition, L&D, C&B, and Finance to support end-to-end employee lifecycle and HR operations for project sites.

Skills

HR operations

Payroll

Shared services

Governance & confidentiality

Education

Bachelor's Degree in HRM/BA or related

Tools

HRIS

Payroll systems

Job description

Key Responsibilities:-

Lead the day-to-day delivery of HR operations, including shared services and payroll, ensuring accurate, timely, and compliant HR support across the organization.

HR Shared Services

administration, HR helpdesk/query resolution, and letter/documentation issuance.

• Maintain HR SOPs and process controls for consistent, audit-ready HR service delivery.
• Drive continuous improvement of HR processes and better use of HR systems to improve efficiency and employee experience.

Payroll Management

• Oversee accurate and timely monthly payroll processing, including statutory contributions (EPF, SOCSO, EIS, PCB/income tax), claims, and benefits administration.
• Ensure payroll compliance with the Malaysian Employment Act and tax regulations.
• Resolve payroll discrepancies and manage relationships with payroll vendors/systems where applicable.

Compliance & Reporting

• Maintain accurate employee records and ensure compliance with statutory reporting and internal audit requirements.
• Prepare and publish HR operations dashboards and reports (headcount, payroll costs, turnover) for leadership.
• Maintain risk registers for HR operations and payroll-related matters.

Cross-Functional Support

• Partner with HRBPs, Talent Acquisition, L&OD, C&B, and Finance to support the end-to-end employee lifecycle.
• Support project site offices with HR operations needs specific to construction/data centre project teams.
• Lead and develop the HR Operations team (Shared Services and Payroll executives/officers).
• Enforce quality, governance, and confidentiality standards in handling employee data and payroll information.

Minimum Qualifications

• Bachelor's Degree in Human Resource Management, Business Administration, or related field.
• 5–8 years (Deputy Manager) / 8–12 years (Manager) in HR operations, payroll, or shared services, ideally within construction/engineering or a project-based environment.
• Strong working knowledge of Malaysian payroll statutory requirements (EPF, SOCSO, EIS, PCB) and