DEPUTY GENERAL MANAGER, PRICING & PAYOR MANAGEMENT

KPJ Healthcare Berhad; Malaysia; On-site; MYR 250,000 - 520,000; Full time

Job summary

KPJ Healthcare Berhad is seeking a Head of Strategic Pricing to design and execute group-wide pricing strategies across its hospital network. The role focuses on consistency, competitiveness, and profitability while balancing regulatory compliance and patient affordability.

The ideal candidate will lead pricing governance, conduct market analysis, and drive revenue optimization with strong analytical and strategic capabilities.

Qualifications

• Bachelor's degree or higher in Finance, Economics, or related field.
• 12–15 years of pricing/healthcare finance or revenue management experience.
• 5–7 years in senior leadership roles.
• Proven track record in group-wide pricing strategies in healthcare or regulated industries.
• Strong understanding of hospital operations, healthcare economics, and market regulations.

Responsibilities

• Develop and implement standardized pricing policies across all KPJ hospitals.
• Lead market analysis, benchmarking, and pricing opportunities for revenue optimization.
• Collaborate with hospital CEOs, COOs, and Finance Heads to align group pricing policies.
• Oversee pricing system rollouts and ensure alignment with billing and finance processes.
• Build and lead a pricing team and foster data-driven decision making.

Skills

Pricing strategy

Financial modeling

Market analysis

Stakeholder management

Leadership

Education

Bachelor's degree in Finance

Master's degree or CFA/CIMA/CPA preferred

Tools

Pricing software

ERP/billing integration

Data visualization tools

Job description

GENERAL DESCRIPTION

The Head of Strategic Pricing will be accountable for designing and executing group-wide pricing strategies across all KPJ hospitals. The role focuses on ensuring consistency, competitiveness, and profitability, while balancing regulatory compliance and patient affordability. This position requires strong analytical and strategic expertise, with responsibility for leading pricing governance, conducting market analysis, and driving revenue optimization across the hospital network.

1. Group Pricing Strategy & Governance
   Develop and implement standardized pricing policies across all hospitals under the Group. Establish governance frameworks to ensure transparency, compliance, and ethical pricing practices. Drive alignment of pricing strategies with group-wide business objectives and healthcare regulations.
2. Revenue Optimization & Market Analysis
   Lead comprehensive analysis of market trends, competitor benchmarking, and patient affordability studies. Provide insights and recommendations to the Executive Management team on pricing opportunities. Support hospitals with pricing models that optimize utilization, revenue, and service competitiveness.
3. Stakeholder & Cross-Hospital Collaboration
   Partner with hospital CEOs, COOs, and Finance Heads to understand local market conditions and align group pricing policies. Collaborate with clinical and operations teams to integrate value-based pricing approaches. Present group pricing performance dashboards and reports to the Group Executive Committee.
4. Operational Execution & Monitoring
   Oversee pricing system rollouts and ensure alignment with billing and finance processes. Monitor effectiveness of pricing structures across hospitals and recommend adjustments when required. Ensure audit-readiness, compliance, and integrity in pricing execution.
5. Team Leadership & Development
   Build and lead a pricing team, fostering analytical excellence and cross-functional collaboration. Build pricing expertise and analytical capability within the group. Foster a culture of data-driven decision-making and continuous improvement.

JOB REQUIREMENT

Bachelor's Degree in Finance, Economics, Business Administration, Actuarial Science, or related field. Master's Degree or professional certification (e.g., CFA, CIMA, CPA) preferred. Knowledge and Experience: Minimum 12-15 years of experience in pricing, healthcare finance, or revenue management, with at least 5-7 years at a senior leadership level. Proven track record in developing group-wide pricing strategies within healthcare or similar regulated industries. Strong understanding of hospital operations, healthcare economics, and market regulations. Expertise in financial modeling, cost analysis, and pricing tools/software.

KPJ Healthcare Berhad is founded on the vision of being the preferred healthcare provider in the region. We are focused on delivering world-class quality healthcare services throughout our regional footprint across 5 countries, namely Malaysia, Indonesia, Thailand, Bangladesh, and Australia. We are in search of remarkable people to join us in exploring and discovering better healthcare solutions together. Whether you are a student, a graduate, or an experienced professional, discover the impact you could make with a career at KPJ.