Delivery Hub Admin

Cycle & Carriage Malaysia Holdings Sdn Bhd; Subang Jaya; On-site; MYR 36,000 - 60,000; Full time

Benefits offered by this job

Medical

Dental

Higher EPF contribution

Life/Hospitalisation cover

Job summary

Cycle & Carriage Malaysia Holdings Sdn Bhd is seeking a Cross-Branch Administrative Coordinator to support cross-branch admin communications between the Delivery Hub and branches in Glenmarie, PBJ, Setia Alam, Petaling Jaya, and future sites.

You will coordinate stock transfer for vehicles to the Delivery Hub, assist customer appointment administration and ensure documentation is received, verified and filed. Proficiency in English and Bahasa Malaysia is valued; 1–2+ years in admin/coordination.

Qualifications

• 1–2+ years in an administrative, coordination or logistics support role.
• Strong written and verbal English; Bahasa Malaysia where required.
• Strong organisational and record-keeping skills; able to coordinate across branches.

Responsibilities

• Coordinate cross-branch admin communications between the Delivery Hub and various branches (Glenmarie, PBJ, Setia Alam, PJ, and future sites).
• Coordinate stock transfer arrangements for vehicles moving to the Delivery Hub with CRA/logistics partners.
• Support customer appointment administration: capture delivery date/time; communicate location, parking and arrival instructions.
• Ensure delivery documents are received, verified and filed; support handover paperwork with Delivery Specialists.

Skills

Administrative experience

Coordination

Logistics support

Excel

Tools

SharePoint

Job description

Cross-Branch Administrative Coordination

Support cross-branch admin communication between the Delivery Hub and originating branches (Glenmarie, PBJ, Setia Alam, Petaling Jaya, and future branches such as Putrajaya, KL and Mutiara Damansara).

Coordinate stock transfer arrangements for vehicles moving from Gurun/branches to the Delivery Hub, working with CRA/logistics partners.

Support customer appointment administration — capturing delivery date, time and pax attending in the central delivery calendar/booking form, and communicating location, parking and arrival instructions to customers.

Documentation & Handover Administration

Coordinate with the dispatch team to ensure all required vehicle documentation is received and available ahead of delivery.

Verify required documents such as registration cards, vehicle ownership documentation and other relevant delivery documentation.

Support Delivery Specialists in ensuring handover documents (Delivery Notes) are accurately completed and signed.

Maintain appropriate delivery records; ensure completed documentation is returned, filed and uploaded to SharePoint according to process.

Delivery Issue & Post-Delivery Support

Support Delivery Specialists in resolving last-minute delivery issues by quickly coordinating with CRA, dispatch and branch teams on outstanding documentation, stock-transfer or logistics gaps.

Log customer concerns or unresolved delivery-related issues raised during or after handover, and track them through to closure in coordination with the Delivery Specialist and Delivery Hub Coordinator.

Coordinate the handoff of service-booking requests to the Aftersales team where customers raise this during or after delivery.

Delivery Tracking & Reporting Support

Support maintenance of the Delivery Tracker (Excel), keeping vehicle and customer delivery statuses up to date.

Track outstanding OTPs and support Delivery Specialists in following them through to closure.

Provide the Delivery Hub Coordinator with basic reporting on delivery volumes, schedules and documentation status.

Support weekend delivery operations administratively — the majority of deliveries occur on weekends (approx. 27 units/week across 6 bays, 4–5 sessions per weekend).

Your Profile:

1–2+ years in an administrative, coordination or logistics support role, ideally within an automotive dealership, delivery operations, or similar cross-branch environment.

Strong command of written and verbal English (and Bahasa Malaysia where required).

Strong organisational and record-keeping skills; comfortable coordinating across multiple branches and stakeholders.

Proficient with Excel and SharePoint (or willing/able to learn quickly).

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Vehicle Services & Repair 101-1,000 employees

Founded in 1899 in Kuala Lumpur, we are now a leading regional automotive group in Southeast Asia that distributes, retails and provides aftersales services for passenger cars as well as commercial vehicles in Singapore, Malaysia and Myanmar through the strong regional automotive presence of Direct Motors Interests (DMI).

Cycle & Carriage Malaysia is member of the Jardine Cycle & Carriage Group, who are a member of Jardine Matheson Group, a diversified Asian-based business group comprising of a broad portfolio of marketing-leading businesses including motor vehicles, property investment and development, food retailing, home furnishings, engineering, construction, to name a few.

Founded in 1899 in Kuala Lumpur, we are now a leading regional automotive group in Southeast Asia that distributes, retails and provides aftersales services for passenger cars as well as commercial vehicles in Singapore, Malaysia and Myanmar through the strong regional automotive presence of Direct Motors Interests (DMI).

Cycle & Carriage Malaysia is member of the Jardine Cycle & Carriage Group, who are a member of Jardine Matheson Group, a diversified Asian-based business group comprising of a broad portfolio of marketing-leading businesses including motor vehicles, property investment and development, food retailing, home furnishings, engineering, construction, to name a few.

Perks and benefits Medical Dental Higher EPF contribution, In.-Term Life & Hospitali