Admin Operations (Kempas)

Carsome Sdn Bhd; Johor Bahru; On-site; MYR 29,000 - 42,000; Full time

Job summary

CARSOME Sdn Bhd is looking for an Administration/Operations support person to assist the sales handover process. You will verify payments, confirm car status, and ensure all documents are accurate before car release.

Coordination with dealers, finance teams, and internal stakeholders is essential for a smooth handover. The role requires attention to detail, good communication, and the ability to multitask with minimal supervision.

Qualifications

• Qualification in SPM / Diploma / Degree (in any discipline).
• Minimum 1-2 years of experience in administration, automotive, or related fields.
• Strong attention to detail with ability to verify payments and documents accurately.
• Good communication and coordination skills with both internal teams and external dealers.
• Ability to multitask and work under minimal supervision.
• Basic computer knowledge (Microsoft Office, system updates).
• A valid driving license will be an added advantage.

Responsibilities

• Attend to dealers according to the numbering system.
• Verify car status in the Transaction Center (TC) to ensure car plate number and dealer name are correct.
• Check payment details to confirm if the transaction is under pending collection or pending payment before proceeding.
• Key in payment, DRP, or waiver for pending transactions and liaise with Finance for payment verification.
• Generate ODO once payment is fully cleared and ensure all documents are signed before releasing the car.
• Input trailer fees and parking fees accurately before closing the sale.
• Compile all required documents (Authorization Letter, IC, ODO, Official Receipt if any payment, and QC Form) before uploading.
• Handle related documents for courier.
• Scan sales via CarTracker to update and change inventory status once the car has been collected.
• Ensure all cancelled cars have their documents voided properly.

Education

SPM / Diploma / Degree (any discipline)

Attention to detail

Communication

Multitasking

Basic computer knowledge

Tools

Microsoft Office

System updates

Job description

About You
You will be responsible for supporting the sales and handover process by handling dealer collection, verifying payments, and ensuring accurate documentation before the release of vehicles. You will need to liaise with external parties including dealers and finance teams as well as coordinate with internal stakeholders to complete the process smoothly. Your direct report would be the designated Branch Operations or Assistant Managers.

Your Day-to-Day

Attend to dealers according to the numbering system.

Verify car status in the Transaction Center (TC) to ensure car plate number and dealer name are correct.

Check payment details to confirm if the transaction is under pending collection or pending payment before proceeding. Payment & Documentation

Key in payment, DRP, or waiver for pending transactions and liaise with Finance for payment verification.

Generate ODO once payment is fully cleared and ensure all documents are signed before releasing the car.

Input trailer fees and parking fees accurately before closing the sale.

Compile all required documents (Authorization Letter, IC, ODO, Official Receipt if any payment, and QC Form) before uploading. System & Inventory Updates.

Handle related documents for courier.

Scan sales via CarTracker to update and change inventory status once the car has been collected.

Ensure all cancelled cars have their documents voided properly.

Your Know-How

Qualification in SPM / Diploma / Degree (in any discipline).

Minimum 1-2 years of experience in administration, automotive, or related fields.

Strong attention to detail with ability to verify payments and documents accurately.

Good communication and coordination skills with both internal teams and external dealers.

Ability to multitask and work under minimal supervision.

Basic computer knowledge (Microsoft Office, system updates).

A valid driving license will be an added advantage.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have in an Administration Role?
• Which of the following types of qualifications do you have?
• Do you have automotive sales experience?

CARSOME is Southeast Asia's largest integrated car e-commerce platform. With operations across Malaysia, Indonesia, Thailand and Singapore, CARSOME aims to digitize the region's used car industry by reshaping and elevating the car buying and selling experience.

The company provides end-to-end solutions to consumers and used car dealers, from car inspection to ownership transfer to financing, promising a service that is trusted, convenient and efficient. CARSOME currently transacts around 100,000 cars annually and has more than 2,000 employees across all its offices.

For more information, please visit www.carsome.my

CARSOME is Southeast Asia's largest integrated car e-commerce platform. With operations across Malaysia, Indonesia, Thailand and Singapore, CARSOME aims to digitize the region's used car industry by reshaping and elevating the car buying and selling experience.

The company provides end-to-end solutions to consumers and used car dealers, from car inspection to ownership transfer to financing, promising a service that is trusted, convenient and efficient. CARSOME currently transacts around 100,000 cars annually and has more than 2,000 employees across all its offices.

For more information, please visit www.carsome.my

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