Debt Collections Specialist (6-Month Contract)

CelcomDigi Bhd; Petaling Jaya; On-site; MYR 39,000 - 56,000; Part time

Job summary

CelcomDigi Bhd is seeking a Debt Collection professional to monitor accounts receivable, send reminders, and negotiate payment plans. The role requires collaboration with the Recovery, Sales, and Finance teams to ensure timely payments and adherence to policy.

The position involves maintaining records, addressing customer inquiries, and driving collections performance. It is a 6 months temporary contract with focus on efficiency and process improvement.

Qualifications

• Degree in Finance or Business Administration, or a related field.
• 2 years minimum experience in finance-related roles.

Responsibilities

• Monitor outstanding accounts receivable and follow up on overdue payments.
• Send reminders via phone or email and contact clients for payment follow-up.
• Negotiate payment plans and work with recovery teams on bad debts.
• Prepare reports on aging receivables and collections performance.
• Maintain accurate records of collections activity and resolutions.
• Address customer inquiries and resolve payment disputes professionally.
• Collaborate with sales and finance to align credit policies and collections.

Skills

Accounts receivable

Debt collection

Negotiation

Customer service

Relationship management

Education

Finance or Business Administration degree

Job description

CelcomDigi Bhd is seeking a Debt Collection professional to monitor accounts receivable, send reminders, and negotiate payment plans. The role requires collaboration with the Recovery, Sales, and Finance teams to ensure timely payments and adherence to policy.

The position involves maintaining records, addressing customer inquiries, and driving collections performance. It is a 6 months temporary contract with focus on efficiency and process improvement.