Outbound Debt Collections Specialist – 1-Year Contract (RM3.5k)

CGP Personnel; Kuala Lumpur; On-site; MYR 27,000 - 39,000; Full time

Job summary

CGP Personnel in Kuala Lumpur seeks a Debt Collection Executive for a 1-year renewable contract. The role centers on contacting customers, negotiating repayment plans, and driving timely collections to meet targets.

The position welcomes fresh graduates with SPM or equivalent and favors candidates with call center or collections experience. Strong English and Bahasa Malaysia communication is essential for success.

Qualifications

• Minimum SPM or equivalent (Fresh graduates welcome).
• Experience in collections or call center is an advantage.
• Strong communication skills in English & Bahasa Malaysia.
• Good interpersonal and problem-solving skills.
• Able to stay composed and work in a target-driven environment.

Responsibilities

• Contact customers to discuss overdue accounts and repayment plans.
• Negotiate suitable repayment solutions and follow up on commitments.
• Perform outbound calls to ensure timely collections and recovery.
• Handle customer enquiries related to outstanding payments.
• Achieve assigned targets while complying with company guidelines.

Skills

Communication

English

Bahasa Malaysia

Call center experience

Target driven

Education

SPM or equivalent

Job description

CGP Personnel in Kuala Lumpur seeks a Debt Collection Executive for a 1-year renewable contract. The role centers on contacting customers, negotiating repayment plans, and driving timely collections to meet targets.

The position welcomes fresh graduates with SPM or equivalent and favors candidates with call center or collections experience. Strong English and Bahasa Malaysia communication is essential for success.