Data Processing & Panel Operations Coordinator

Nielsen

Petaling Jaya

In loco

MYR 33.000 - 47.000

Tempo pieno

21 ore fa

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Descrizione del lavoro

Nielsen in Malaysia is seeking a Data Processing Coordinator to ensure accurate, timely, and secure handling of operational data. You will follow defined procedures, monitor data quality and collaborate with Operations to meet client requirements.

Your role involves supporting panel operations and communications, improving processes, and ensuring compliance with market and legal standards, while engaging with global teams and learning Nielsen systems.

Competenze

Minimum education: SPM/STPM/certificate/diploma or equivalent.
0–1 year of relevant operations, data entry or administrative experience.
Proficient English and Malay (written and spoken).
Proficient with email, spreadsheets, word processing and common digital tools.
Willingness to learn Nielsen systems and maintain data accuracy.

Mansioni

Panel Operations & Participant Engagement: daily support for mobile/online panels via email, phone and other tools.
Primary contact for research participants, ensuring high-quality service.
Assist in panelist communications, including emails, translations and web content.
Identify opportunities to improve processes and mitigate risks in panel management.
Ensure compliance with market and legal requirements for panel operations.
Collaborate with local and international teams to ensure smooth panel operations.
Digital Media Operations & Data Quality Management: monitor panel data for changes and escalate issues as needed.
Analyze digital data trends to ensure accuracy in research outputs.
Work with global teams to improve digital data collection and processing.
Apply digital metering concepts to enhance audience measurement (training provided).