Data Processing Coordinator II — Digital Panels

Nielsen; Kuala Lumpur; On-site; MYR 33,000 - 47,000; Full time

Job summary

Nielsen in Kuala Lumpur, Malaysia, seeks a Data Processing Coordinator to support accurate, timely, and secure processing, validation and delivery of operational data. The role follows defined procedures and collaborates with Operations and internal stakeholders to meet service levels and client requirements.

You will work on Panel Operations, Digital Media Data Quality, and related processes, ensuring data quality, handling routine issues, and maintaining complete records with attention to

Qualifications

• Minimum qualification: SPM/STPM or Diploma or equivalent.
• 1–2 years in operations, data entry, admin, or business support.
• Fluent in English and Bahasa Malaysia; other local languages preferred.
• Proficient with email, spreadsheets, word processing, Google Suite, and databases.
• Willingness to learn Nielsen systems and maintain high data accuracy.
• Strong attention to detail and problem-solving to investigate discrepancies.

Responsibilities

• Provide daily support for panel operations via email, phone, and other tools.
• Serve as primary contact for research participants with strong customer service.
• Assist in panel communications, translations, and web content development.
• Identify process improvements and risk areas in panel management.
• Ensure compliance with market and legal requirements for panel operations.
• Collaborate with local and international teams to ensure smooth operations.
• Monitor digital data quality and assist in trend analysis for accuracy.

Skills

English proficiency

Bahasa Malaysia proficiency

Attention to detail

Problem solving

Communication skills

Education

SPM/STPM or Diploma or equivalent

Tools

Google Suite

Database applications

Email clients

Spreadsheets

Word processing

Job description

Nielsen in Kuala Lumpur, Malaysia, seeks a Data Processing Coordinator to support accurate, timely, and secure processing, validation and delivery of operational data. The role follows defined procedures and collaborates with Operations and internal stakeholders to meet service levels and client requirements.

You will work on Panel Operations, Digital Media Data Quality, and related processes, ensuring data quality, handling routine issues, and maintaining complete records with attention to