Data & Finance L2 Prod Support Engineer

Accenture PLC; Petaling Jaya; Vor Ort; MYR 70.000 - 110.000; Vollzeit

Zusammenfassung

Accenture PLC in Kuala Lumpur is seeking a Data & Finance Support Engineer to provide Level 2 application and production support for banking finance, ETL, data warehouse, and reporting environments. The role will focus on Informatica ETL processes, databases, batch scheduling, data flows, and finance-related applications across a 24x7 support environment.

The successful candidate should have hands-on experience in Unix/Linux, SQL databases, Informatica, Shell scripting, Control-M, and

Qualifikationen

• 3-5 years of experience in application development or production support, preferably in banking/financial services.
• Hands-on experience with banking finance, ETL, data warehouse, or reporting environments.
• Knowledge of GL, MAS, GST, regulatory reporting, and business intelligence.
• Strong SQL query skills and experience with Oracle, MS SQL, or MySQL.
• Experience with Unix/Linux and Windows platforms, shell scripting, and Informatica ETL.
• Familiarity with Control-M or similar batch scheduling tools.
• Experience supporting AS400 environments.
• Willingness to participate in 24x7 on-call production support.

Aufgaben

• Provide Level 2 application and production support for banking finance, ETL, data warehouse, and reporting applications.
• Monitor and troubleshoot batch jobs, ETL workflows, data processing, and production incidents.
• Perform incident investigation, root-cause analysis, and service recovery within SLAs.
• Support Informatica ETL workflows and troubleshoot data extraction, transformation, and loading issues.
• Perform database queries and data validation using Oracle, MS SQL, and MySQL.
• Manage batch scheduling processes with Control-M and develop shell scripts for automation.
• Collaborate across Unix/Linux and Windows environments to resolve issues and support deployments.
• Assist with GL, MAS, GST, regulatory reporting, and BI/data warehouse processes.
• Coordinate with development, infrastructure, database, vendor, and business teams to resolve production issues.
• Prepare incident reports and knowledge-base articles; participate in 24x7 on-call rotation.

Kenntnisse

Unix/Linux

SQL

Shell scripting

Informatica ETL

Control-M

AS400

24x7 on-call

Banking/Finance domain

Problem solving

Tools

Oracle

MS SQL

MySQL

ETL tools

Batch scheduling tools

Jobbeschreibung

Accenture PLC in Kuala Lumpur is seeking a Data & Finance Support Engineer to provide Level 2 application and production support for banking finance, ETL, data warehouse, and reporting environments. The role will focus on Informatica ETL processes, databases, batch scheduling, data flows, and finance-related applications across a 24x7 support environment.

The successful candidate should have hands-on experience in Unix/Linux, SQL databases, Informatica, Shell scripting, Control-M, and