L3 App Maint & Production Support Engineer (Java/Spring)

7802 Accent.Tech.Solut.Sdn Bhd Company; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Accenture in Kuala Lumpur is seeking a Junior Application Maintenance / Production Support Engineer to support and maintain enterprise applications under the CEW & PDR platforms. You will perform L3 production support, investigate issues, and ensure system stability in a banking or enterprise environment.

The ideal candidate has strong Java Spring Boot development knowledge, Linux administration skills, and experience with Oracle databases, plus solid troubleshooting and cross-functional

Qualifications

• 3-5 years of experience in application support, maintenance, or backend development roles.
• Strong hands-on experience in Java Spring Boot development.
• Good knowledge of Unix/Linux environments, preferably RHEL or SUSE.
• Experience working with Oracle Database 12c/19c and SQL.
• Strong analytical, troubleshooting, and problem-solving skills.
• Good communication and coordination skills in cross-functional team environments.

Responsibilities

• Provide L3 application maintenance and production support for CEW & PDR applications.
• Investigate, troubleshoot, and resolve incidents within SLA timelines.
• Monitor application health, system performance, and batch processing activities.
• Support deployment, configuration, and maintenance across multiple environments.
• Work closely with development, infrastructure, and business teams to resolve technical issues.
• Perform root cause analysis (RCA) and implement preventive measures for recurring incidents.
• Develop and maintain technical documentation, support procedures, and operational reports.
• Assist in application enhancements, bug fixes, and minor development activities.
• Ensure system availability, security compliance, and operational stability.
• Participate in release activities, production validation, and post-deployment support.

Skills

Java Spring Boot

Unix/Linux

SQL

Analytical thinking

Troubleshooting

Communication

Tools

Oracle WebLogic

JBoss

Apache Web Server

Shell Scripting

PL/SQL

Job description

Accenture in Kuala Lumpur is seeking a Junior Application Maintenance / Production Support Engineer to support and maintain enterprise applications under the CEW & PDR platforms. You will perform L3 production support, investigate issues, and ensure system stability in a banking or enterprise environment.

The ideal candidate has strong Java Spring Boot development knowledge, Linux administration skills, and experience with Oracle databases, plus solid troubleshooting and cross-functional