Junior Production Support Engineer — Java Spring Boot

Accenture Southeast Asia; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Accenture in Kuala Lumpur is seeking a Junior Application Maintenance / Production Support Engineer to support and maintain enterprise applications under the CEW & PDR platforms. You will be responsible for Level 3 production support, incident investigation, and ensuring system stability in a banking/enterprise environment, with emphasis on Java Spring Boot, Linux administration, and Oracle databases.

This role requires strong analytical skills, the ability to work with cross‑functional teams,

Qualifications

• 3–5 years in application support or backend development roles.
• Strong hands-on experience in Java Spring Boot development.
• Unix/Linux knowledge (RHEL/SUSE) and Oracle DB 12c/19c.
• SQL and database troubleshooting skills.
• Good communication in cross-functional teams.

Responsibilities

• Provide L3 application maintenance and production support for CEW & PDR applications.
• Investigate, troubleshoot, and resolve incidents within SLA timelines.
• Monitor application health, system performance, and batch processing.
• Support deployment, configuration, and maintenance across environments.
• Collaborate with development, infrastructure, and business teams.
• Perform root cause analysis and preventive measures for recurrent incidents.
• Develop and maintain technical documentation and operational reports.
• Assist in enhancements, bug fixes, and minor development tasks.
• Ensure system availability and security compliance.
• Participate in release activities and post-deployment support.

Skills

Java Spring Boot

Unix/Linux

Oracle Database

SQL

Incident management

Cross-functional teamwork

Tools

Oracle WebLogic

JBoss

Apache HTTP Server

Shell scripting

PL/SQL

Job description

Accenture in Kuala Lumpur is seeking a Junior Application Maintenance / Production Support Engineer to support and maintain enterprise applications under the CEW & PDR platforms. You will be responsible for Level 3 production support, incident investigation, and ensuring system stability in a banking/enterprise environment, with emphasis on Java Spring Boot, Linux administration, and Oracle databases.

This role requires strong analytical skills, the ability to work with cross‑functional teams,