Data Center Engineer

TECEZE; Johor Bahru; On-site; MYR 56,000 - 100,000; Full time

Job summary

TECEZE seeks a Diploma-qualified Data Center Technician in Johor Bahru to perform server maintenance, hardware replacement, incident diagnostics, and facility coordination. You will handle on-site tasks, coordinate with third-party providers, and support remote VM provisioning. Mandarin skills are a plus for regional coverage.

Role requires independent work, ability to meet tight deadlines, and quick learning of new technologies. This position is based onsite in Malaysia.

Qualifications

• Minimum Diploma in Telecommunication/Computer Engineering or related fields.
• Hands-on experience in Data Center operations, familiarity with facility management, server hardware and network equipment.
• Work independently and have the ability to work under pressure with tight deadlines.
• Work effectively with minimal direction or supervision for day-to-day tasks and communicate outcomes.
• Fast-learning ability, willing to pick up new skills and technologies.
• Proficient in Mandarin is a plus due to regional coverage.

Responsibilities

• Server maintenance: server mounting and handover acceptance checks.
• Server maintenance: server failure drill exercises.
• Hardware maintenance and component replacement: dismantling servers for minimal configuration testing.
• Hardware maintenance and component replacement: on-site replacement of hardware components.
• Hardware maintenance and component replacement: supporting out-of-warranty server issues.
• Failure incident support and diagnostics: OS-level diagnostics and root-cause identification.
• Failure incident support and diagnostics: pre-vendor triage and log collection.
• System recovery and configuration: post-repair system configuration, DHCP and disk mounting.
• System recovery and configuration: OS-level repairs and disk remounting.
• System recovery and configuration: headcount-based and ticket-based data center operations.
• Network device maintenance: failure handling and service requests.
• Network device maintenance: service patrols and failure drills with carriers/IDC.
• Asset management: production inventory, spare units, storeroom organization, server lists.
• Coordination with Data Center Facility: facility incident drills, environment checks, reporting.
• Structured cabling and asset tagging: cabling acceptance checks and labeling work.
• Remote work support: VM provisioning, IP configuration, VM handover, and access provisioning.
• Other on-site and coordination work: vendor coordination and on-duty reporting.

Skills

Data Center operations

Facility management

Server hardware

Network equipment

Independent work

Pressure handling

Communication of outcomes

Fast-learning

Mandarin handy

Education

Diploma in Telecommunication/Computer Engineering

Job description

• Minimum Diploma in Telecommunication/Computer Engineering or related fields
• Hands-on experience in Data Center operations, familiarity with facility management, server hardware and network equipment
• Work independently and have the ability to work under pressure with tight deadlines
• Work effectively with minimal direction or supervision for day-to-day tasks and communicate outcomes
• Fast-learning ability, willing to pick up new skills and technologies
• Proficient in Mandarin is a plus due to regional coverage

Server Maintenance

• Server mounting and handover acceptance checks
• Server failure drill exercises

Hardware Maintenance and Component Replacement

• Dismantling servers for minimal configuration testing
• On-site replacement of hardware components
• Supporting out-of-warranty server issues

Failure Incident Support and Diagnostics

• OS-level diagnostics (e.g. logging into systems to identify root causes)
• Pre-vendor triage (e.g. log collection and preparation for vendor escalation)

System Recovery and Configuration

• Post-repair system configuration (e.g. DHCP, disk mounting)
• OS-level repairs (e.g. disk remounting)
• Headcount-Based and Ticket-Based Data Center Operations

Network Device Maintenance

• Failure handling and request service
• Service equipment patrols and network equipment failure drill exercises
• Coordination with Carrier or IDC providers

Asset Management

• Production inventory management
• Spare units / parts inventory
• Storeroom and cabinet organisation
• Create and update server lists and documentation

Coordination with Data Center Facility

• Facility incident response and drill exercises
• Site environment checks or testing assistance
• Facility patrol and abnormality reporting
• Facility change or maintenance coordination

Structured Cabling and Asset Tagging

• Cabling project acceptance checks and validation
• Ad-hoc structured cabling and labelling work

Remote Work Support

• Handle Issuer internal system ticket tasks (Virtual Infrastructure)
• Create, modify, or cancel VM hosts or VMs
• Perform IP provisioning and network configuration
• Support virtual machine handover
• Provide system access for checks, log collection, and config restoration

Other On-Site and Coordination Work

• On-site technical assistance or local coordination with third-party local suppliers
• Coordination with logistics and client teams during business hours
• On-duty reports, documentation, and archiving