Data Center Aftersales Manager – Malaysia

PRAMAC; Johor Bahru; On-site; MYR 180,000 - 320,000; Full time

Job summary

Pramac in Johor Bahru, Malaysia seeks an Aftersales Manager to establish and grow local service operations for a major Data Center project. You will own commissioning, preventive and corrective maintenance, warranty handling, and technical support while leading a Field Service Engineering team.

The role expands to developing Aftersales in Malaysia, including service contracts, spare parts, and long-term customer relationships, with travel as needed.

Qualifications

• Bachelor's degree in a technical discipline.
• 8–10 years in diesel generator systems or critical power.
• At least 3 years leading service teams or major maintenance contracts.
• Willingness to travel domestically and internationally.

Responsibilities

• Lead commissioning, preventive and corrective maintenance activities.
• Coordinate service execution for large-scale Data Center projects.
• Ensure documentation, reports, and customer handover are completed accurately.
• Manage resources, spare parts, and subcontractors for efficient project delivery.
• Drive service KPIs and customer satisfaction while controlling costs.

Skills

Leadership

Project coordination

Technical troubleshooting

Customer relationship management

Safety & compliance

Education

Bachelor's degree in Mechanical/Electrical/Mechatronics

Tools

CMMS

ERP systems

MS Office

Job description

Pramac in Johor Bahru, Malaysia seeks an Aftersales Manager to establish and grow local service operations for a major Data Center project. You will own commissioning, preventive and corrective maintenance, warranty handling, and technical support while leading a Field Service Engineering team.

The role expands to developing Aftersales in Malaysia, including service contracts, spare parts, and long-term customer relationships, with travel as needed.