Data Backup & Restore Administrator (Specialist)

Commerz Global Service Solutions; Bayan Lepas; Hybrid; MYR 70,000 - 110,000; Full time

Benefits offered by this job

Hybrid work arrangement

Medical benefits

Insurance coverage

Public holiday in lieu

Flexible Spending Account

Job summary

Commerz Global Service Solutions is seeking an experienced backup administrator to support enterprise backup and recovery environments. The role requires strong technical expertise in agent-based and snapshot-based backups, plus proficiency with Linux (RHEL) and Windows.

You will work with Rubrik and other tools, participate in DR tests, and help optimize performance. The position offers hybrid work arrangements and exposure to global stakeholders.

Qualifications

• Minimum 5 years of enterprise backup and recovery administration.
• Experience with agent-based backups for Exchange, MS SQL, Oracle and snapshot-based backups.
• Proficient with Linux (RHEL) and Windows OS.
• Knowledge of Rubrik and Versity/ScoutAM; familiarity with other backup tools is beneficial.
• Basic knowledge of Bare Metal Restore (BMR).
• Experience in IT operations with responsibility for systems and operational processes.
• Familiarity with ITIL-based IT service management processes.
• Strong analytical and troubleshooting skills in backup environments.
• Advanced English; German is an advantage.

Responsibilities

• Support daily operation, monitoring, and administration of enterprise backup and recovery systems.
• Execute and maintain backup policies, schedules, retention rules, and restore procedures.
• Perform and assist with restore activities and participate in disaster recovery tests.
• Monitor backup jobs, identify errors, and support incident resolution with senior staff.
• Assist in performance and capacity checks of backup environments and contribute to optimization.
• Support upgrades, migrations, and implementation of new backup solutions under guidance.
• Maintain and update operational documentation, runbooks, and procedures.
• Collaborate with internal customers and application owners to support backup/restore requirements.
• Provide out-of-hours and on-call support in exceptional cases.

Skills

Backup administration

Agent-based backups

RHEL

Windows OS

Rubrik/Verstiy

BMR (Bare Metal Restore)

ITIL/ITSM

English communication

Python

Ansible

AAP (Ansible Automation Platform)

Tools

Rubrik

Versity/ScoutAM

Job description

EMEA Hours 08:00 – 17:00 (UTC +01:00) or Malaysian Hours from 3:00PM - 12:00AM.

You may need to support on-call and out of hours support.

Key Responsibilities

• Support the daily operation, monitoring, and administration of enterprise backup and recovery systems.
• Execute and maintain backup policies, schedules, retention rules, and restore procedures according to internal standards.
• Perform and assist with restore activities for systems and applications, including participation in disaster recovery tests.
• Monitor backup jobs, identify errors, and support incident resolution in coordination with senior team members.
• Assist in performance and capacity checks of backup environments and contribute to optimization measures.
• Support upgrades, migrations, and implementation of new backup solutions under guidance from senior staff and architects.
• Maintain and update operational documentation, runbooks, and procedures related to backup and recovery.
• Work closely with internal customers and application owners to understand and support their backup and restore requirements.
• Provide out-of-hours and on-call support in exceptional cases, in coordination with the senior team.

Skills and Qualifications

• Solid experience in enterprise data backup and recovery administration (minimum 5 years of professional experience).
• Good understanding of agent-based backup concepts (e.g., Exchange, MS SQL, Oracle) and snapshot-based backup and restore.
• Good knowledge of Red Hat Enterprise Linux and Windows operating systems.
• Knowledge of Rubrik and Versity/ScoutAM is an advantage; experience with other enterprise backup tools is beneficial.
• Basic knowledge of Bare Metal Restore (BMR) concepts is a plus.
• Experience in IT operations with responsibility for systems and/or operational processes.
• Familiarity with ITIL-based IT service management processes (incident, problem, change, request) is an advantage.
• Good analytical and troubleshooting skills in backup and restore environments.
• Advanced English communication skills, spoken and written; German is an advantage.

Programming & Automation Skills

• Basic programming skills in Python.
• Basic experience with Ansible for automation and configuration management.
• Knowledge of the Ansible Automation Platform (AAP) is a plus.

What we offer:

• Hybrid working arrangement
• 21 days Annual Leave (Prorated)
• Medical Benefits for Employee, Spouse & Child
• Insurance Coverage
• Public Holiday in Lieu
• Flexible Spending Account
• EPF contribution rates will be increased after complete 3, 6, 10, and 14 years of service.
• A key role in shaping bank‑wide capacity management in a global organization
• Exposure to international stakeholders across Asia, Europe and America
• Office reachable by public transport
• Opportunities to drive conceptual work, influence strategy and work with modern tooling
• Professional development in a global banking group with strong focus on risk management and compliance