Customer Support Specialist

CADvision Systems; Petaling Jaya; On-site; MYR 36,000 - 60,000; Full time

Benefits offered by this job

Optical & Dental Claim

Sports Equipment Claim

Commission Scheme

Work-Life Balance Culture

Job summary

CADVision Systems is seeking a dynamic entry-level Sales role in Malaysia to prospect, qualify, and engage potential clients for SOLIDWORKS and SolidCAM solutions. You will build rapport, deliver impactful presentations, and contribute to a growing regional sales effort.

Fresh graduates are welcome; welcome in English, with strong communication and interpersonal skills. The role emphasizes proactive outreach, CRM usage, and professional client interactions.

Qualifications

• Fresh graduates are encouraged to apply.
• Proficient in English, with strong communication and interpersonal skills.
• Proactive, outgoing, and confident in building rapport with clients.
• Able to deliver impactful presentations and maintain customer engagement.

Responsibilities

• Prospecting new leads through calls, emails, social media and other channels.
• Qualifying leads by understanding needs, budget and decision makers.
• Researching prospects to identify pain points and buying signals.
• Engaging potential clients via phone, email and virtual meetings.
• Using CRM and sales tools to track and nurture leads.
• Following up regularly to maintain communication with prospects.
• Presenting solutions clearly and confidently to address client queries.
• Negotiating and closing deals with professionalism and integrity.
• Handling objections and overcoming challenges to drive sales success.

Skills

Communication

Interpersonal skills

Presentation skills

Cold outreach

Job description

CADVision Systems is your trusted partner, as an authorized distributor of SOLIDWORKS and SolidCAM in Malaysia and Singapore. We are committed to enhancing design capabilities and providing high-quality software support.

Our Purpose

We aim to empower local engineers and companies in facing engineering challenges through advanced technology and professional expertise.
Our mission is to equip and support them in achieving excellence and success in their respective fields.

Our Vision

To be one of the leading 3D Engineering solution providers in the ASEAN region, gaining recognition and trust from customers and the industry.
We strive to provide services and solutions that meet the evolving needs of our customers.

Who are we looking for this role:

• Fresh graduates are encouraged to apply!
• Proficient in English, with strong communication and interpersonal skills.
• Proactive, outgoing, and confident in building rapport with clients.
• Able to deliver impactful presentations and maintain customer engagement.

What can you learn from us:

• Top-Notch B2B Sales Experience
• Professional Sales and Negotiation Skills
• Effective Presentation and Pitching Skills
• Real-world Problem-Solving and Client Engagement Techniques
• Confidence in high-level Business Communication

Other Benefits such as:

Optical and Dental Claims

Sports Equipment Claim

Attractive Commission Scheme

Work-Life Balance Culture

Responsibility

You will play an important role, such as:

• Prospecting new leads through cold calls, emails, social media, and other channels
• Qualifying leads by understanding their needs, budget, and decision-making process
• Researching prospects to identify pain points, industry challenges, and buying signals
• Engaging potential clients via phone, email, and virtual meetings
• Using CRM and sales tools to track and nurture leads
• Following up regularly to maintain consistent communication with prospects
• Understanding product offerings to provide accurate and compelling information
• Presenting solutions clearly and confidently to answer client queries
• Negotiating and closing deals with professionalism and integrity
• Handling objections and overcoming challenges to drive sales success

Benefits

• Annual Leave
• Medical and Hospitalisation Leave
• SOCSO
• EPF
• EIS
• Training Provided
• 5 Working Days
• Medical Insurance
• Company Trip
• Birthday Leave
• Optical & Dental Claim
• Sport Claim

Requirement

Who We Are

CADVision Systems is your trusted partner, as an authorized distributor of SOLIDWORKS and SolidCAM in Malaysia and Singapore. We are committed to enhancing design capabilities and providing high-quality software support.

Our Purpose

We aim to empower local engineers and companies in facing engineering challenges through advanced technology and professional expertise.
Our mission is to equip and support them in achieving excellence and success in their respective fields.

Our Vision

To be one of the leading 3D Engineering solution providers in the ASEAN region, gaining recognition and trust from customers and the industry.
We strive to provide services and solutions that meet the evolving needs of our customers.

Who are we looking for this role:

• Fresh graduates are encouraged to apply!
• Proficient in English, with strong communication and interpersonal skills.
• Proactive, outgoing, and confident in building rapport with clients.
• Able to deliver impactful presentations and maintain customer engagement.

What can you learn from us:

• Top-Notch B2B Sales Experience
• Professional Sales and Negotiation Skills
• Effective Presentation and Pitching Skills
• Real-world Problem-Solving and Client Engagement Techniques
• Confidence in high-level Business Communication

Other Benefits such as:

Optical and Dental Claims

Sports Equipment Claim

Attractive Commission Scheme

Work-Life Balance Culture

Responsibility

You will play an important role, such as:

• Prospecting new leads through cold calls, emails, social media, and other channels
• Qualifying leads by understanding their needs, budget, and decision-making process
• Researching prospects to identify pain points, industry challenges, and buying signals
• Engaging potential clients via phone, email, and virtual meetings
• Using CRM and sales tools to track and nurture leads
• Following up regularly to maintain consistent communication with prospects
• Understanding product offerings to provide accurate and compelling information
• Presenting solutions clearly and confidently to answer client queries
• Negotiating and closing deals with professionalism and integrity
• Handling objections and overcoming challenges to drive sales success

Benefits

• Annual Leave
• Medical and Hospitalisation Leave
• SOCSO
• EPF
• EIS
• Training Provided
• 5 Working Days
• Medical Insurance
• Company Trip
• Birthday Leave
• Optical & Dental Claim
• Sport Claim