Customer Success & Sales Support Liaison

Arachem (M) Sdn Bhd; Kuala Lumpur; On-site; MYR 36,000 - 48,000; Full time

Job summary

Arachem (M) Sdn Bhd is seeking a proactive Customer Service & Sales Liaison to bridge customers and the sales team. You will support pre-sales and post-sales service, coordinate orders, prepare quotations, and maintain accurate records.

The role requires a diploma/degree in a related field, 1–2 years of experience, and fluency in English, Malay and Mandarin. You should communicate well, work independently, and handle inquiries with MS Office proficiency.

Qualifications

• Diploma or degree in science or related field.
• 1–2 years of relevant work experience.
• Fluent in English, Malay and Mandarin.
• Able to work independently with good communication skills.

Responsibilities

• Liaise between customers and sales team for pre- and post-sales service.
• Coordinate sales tasks including order processing and quotation preparation.
• Provide outstanding customer service to boost satisfaction and relationships.

Skills

Customer service

Communication

Multitasking

Independence

Interpersonal skills

Education

Diploma/Degree in related field

Tools

Microsoft Office

Job description

Arachem (M) Sdn Bhd is seeking a proactive Customer Service & Sales Liaison to bridge customers and the sales team. You will support pre-sales and post-sales service, coordinate orders, prepare quotations, and maintain accurate records.

The role requires a diploma/degree in a related field, 1–2 years of experience, and fluency in English, Malay and Mandarin. You should communicate well, work independently, and handle inquiries with MS Office proficiency.