Customer Success Intern

Atome; Penang; On-site; MYR 11,000 - 22,000; Part time

Job summary

Exabytes in Penang, Malaysia offers a hands-on internship in the Customer Success team. You will assist Billing and Customer Service in daily operations while learning about accounts receivable and invoicing processes.

This 3-month internship requires a Bachelor’s degree in Business/Commerce, with English and Chinese language skills; Bahasa Malaysia is preferred. You will liaise with internal departments and external parties to ensure smooth operations.

Qualifications

• Assist Billing and Customer Service Department in daily operations
• Prepare aging schedules of Accounts Receivables
• Assist in the compilation of invoice reports, generating of outstanding billings, and other relevant documents
• Assist in liaising and coordinating with internal departments, and other external parties

Responsibilities

• Assist Billing and Customer Service Department in daily operations
• Prepare aging schedules of Accounts Receivables
• Assist in the compilation of invoice reports, generating of outstanding billings, and other relevant documents
• Assist in liaising and coordinating with internal departments, and other external parties

Skills

Computer Knowledge

Internet Know How

Education

Bachelor’s degree in Business Studies/Administration/Management, Commerce or equivalent

Job description

1,000 - 2,000 per month | Internship | CUSTOMER SUCCESS | Penang, Malaysia

Posted on 2026-01-21

What You'll Do:

• Assist Billing and Customer Service Department in daily operations
• Prepare aging schedules of Accounts Receivables
• Assist in the compilation of invoice reports, generating of outstanding billings, and other relevant documents
• Assist in liaising and coordinating with internal departments, and other external parties

What We're Looking For:

• Candidate must possess or currently pursuing a Bachelor’s Degree in Business Studies/Administration/Management, Commerce or equivalent.
• Required skill(s): Computer Knowledge, Internet Know How.
• Required language(s): Chinese, English
• Preferred language(s): Bahasa Malaysia.
• 3 Internship position(s) for duration of 3 month(s).

Job info

Job title

Job title

Salary range

Salary range

Employment type

Employment type

Internship

Job function

Job function

Trainee

Department

Department

CUSTOMER SUCCESS

Work location

Work location

Penang, Malaysia

Posted on

Posted on

2026-01-21

Company info

Exabytes

Exabytes Group of CompaniesFounded in 2001, Exabytes empowers businesses to embrace AI and accelerate digital growth with Reliable, Accessible, Scalable, and AI-driven (RASA) cloud solutions. Leveraging integrated AI tools, data analytics, and automation, We help over 160,000 businesses worldwide enhance customer experience, streamline operations, and make smarter decisions.Through our end-to-end AI Powered digital transformation solutions - AI, Biz SaaS, Cloud, Digital Marketing to E-commerce (ABCDE) Exabytes drives success across Southeast Asia. Our mission is to empower one million businesses to GROW Digital by 2030, delivering trusted expertise and world-class solutions.