Retail & Logistics Associate – Customer Service & Deliveries

SPX Express; Kuala Lumpur; On-site; MYR 321,000 - 482,000; Full time

Benefits offered by this job

Fixed allowance

KPI Incentive

Overtime (if required)

EPF

SOCSO

Job summary

A logistics company in Kuala Lumpur is seeking a customer-oriented representative to assist customers with delivery, packing, and shipping needs. Responsibilities include coordinating with drivers for pick-up, maintaining a tidy reception area, and ensuring smooth operations at the Drop-Off Point. Candidates should have decent knowledge of Microsoft Office and a pleasant demeanor, with experience in customer service or logistics being a plus. This full-time role involves a rotational shift arrangement.

Qualifications

• Decent knowledge of Microsoft Office tools.
• Detail-oriented, meticulous, and pleasant personality.
• Experience in customer service or logistics is an advantage.

Responsibilities

• Welcome and assist customers in a friendly and professional manner.
• Ensure the reception area is tidy and well-stocked.
• Service customers’ delivery, packing, and shipping needs efficiently.
• Receive customer orders and coordinate with drivers for pick-up.
• Monitor and ensure smooth operation at the Drop-Off Point.

Skills

Customer service

Microsoft Office

Job description

A logistics company in Kuala Lumpur is seeking a customer-oriented representative to assist customers with delivery, packing, and shipping needs. Responsibilities include coordinating with drivers for pick-up, maintaining a tidy reception area, and ensuring smooth operations at the Drop-Off Point. Candidates should have decent knowledge of Microsoft Office and a pleasant demeanor, with experience in customer service or logistics being a plus. This full-time role involves a rotational shift arrangement.