CUSTOMER SERVICES EXECUTIVE

Bold Excel Services Sdn Bhd; George Town; On-site; MYR 33,000 - 50,000; Full time

Job summary

Bold Excel Services Sdn Bhd invites applications for a Customer Service Executive to support client inquiries and manage follow-ups related to recruitment matters, including foreign worker documentation. You will work with customers, overseas agents and internal teams to ensure smooth processes.

You will prepare documents, letters and forms, provide regular updates, maintain strong customer relationships and deliver high-quality service as part of a busy operations team in Penang, Malaysia.

Responsibilities

• Handle customer enquiries and follow-ups
• Assist customers with foreign worker recruitment matters
• Follow up on applications, documents and recruitment progress
• Coordinate with customers, overseas agents and internal teams
• Provide regular updates to customers
• Prepare documents, letters, forms and related paperwork
• Provide good customer service and maintain good customer relationships

Job description

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Hirer responsiveness Salary match Number of applicants

Handle customer enquiries and follow-ups

Assist customers with foreign worker recruitment matters

Follow up on applications, documents and recruitment progress

Coordinate with customers, overseas agents and internal teams

Provide regular updates to customers

Prepare documents, letters, forms and related paperwork

Provide good customer service and maintain good customer relationships

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as a Customer Service Executive?
• Which of the following types of qualifications do you have?
• Do you have customer service experience?
• Do you have Document Management experience?

What can I earn as a Customer Service Executive