Customer Service Representative - Mandarin (Salary up to 4.5K)

Teleperformance Malaysia Sdn Bhd; Selangor; On-site; MYR 47,000 - 50,000; Full time

Job summary

Teleperformance Malaysia Sdn Bhd is seeking a Mandarin-speaking Customer Service Representative to join our Kuala Lumpur team. The role requires a degree, Mandarin proficiency, and at least 6 months of customer service experience.

You will handle inquiries via voice, chat, and email as part of a 24/7 rotational shift schedule at the Kelana Centre Point site in Malaysia. Working hours include 24/7 rotations with five working days and two consecutive days off.

Qualifications

• Must possess a degree certificate.
• 6 months of customer service experience preferred.
• Proficiency in Mandarin is required.
• Must be comfortable working 24/7 rotational shifts.

Skills

Mandarin

Education

Bachelor's degree

Job description

Customer Service Representative - Mandarin (Salary up to 4.5K)

Industry: Fintech / Digital Payment Services

We are looking for Mandarin-speaking Customer Service Representatives to join our team in KCP (Kelana Centre Point), Malaysia.

Industry: Payment Systems / Financial Technology (Fintech)

Intake Date: 16 November 2026

Working Hours: 24/7 rotational shifts - 5 working days and 2 consecutive off days

Total Monthly Compensation: Up to RM4,500 (Basic salary RM4,200 per month+ Fixed language allowance: RM300)

Requirements:

Must possess a degree certificate.

Preferably have at least 6 months of customer service experience.

Proficiency in Mandarin is required.

Must be comfortable working 24/7 rotational shifts.

Strong communication and problem-solving skills.

TP (Formerly Known As Teleperformance)

TP is a global leader in digital business services, delivering customer experience solutions for some of the world’s most respected brands. With over 410,000 employees across 170 countries, TP blends advanced technology with human empathy to support customers across voice, chat, email, and social platforms.

TP Malaysia is a certified Great Place to Work and a leading multilingual hub supporting more than 20 languages. The site has been recognized for innovation in AI, virtual reality training, and employee engagement.

This is where people grow, thrive, and succeed together through #MoreTogether.