Customer Service Representative - English (Local Malaysians only)

TP; Kampung Malaysia Tambahan; On-site; MYR 42,000 - 46,000; Full time

Job summary

TP is seeking an English-speaking Customer Service Representative in Kuala Lumpur, Malaysia. The role supports Fintech / Digital Payment Services and requires a degree and English proficiency.

You will work 24/7 rotational shifts with two consecutive days off, and earn up to RM4,100 monthly (RM3,800 base plus RM300 language allowance). Candidates should have at least 6 months of customer service experience and strong communication and problem-solving skills.

Qualifications

• Must possess a degree certificate.
• Preferably have at least 6 months of customer service experience.
• Proficiency in English (B2 level or above) is required.
• Must be comfortable working 24/7 rotational shifts.
• Strong communication and problem-solving skills.

Skills

English

Customer service

Communication

Problem solving

Education

Bachelor's degree

Job description

Customer Service Representative- English (Fintech / Digital Payment Services)

Industry: Fintech / Digital Payment Services

We are looking for English -speaking Customer Service Representatives to join our team in KCP (Kelana Centre Point), Malaysia.

Customer Service Representative - English (Fintech / Digital Payment Services)

• Position: Customer Service Representative
• Industry: Payment Systems / Financial Technology (Fintech)
• Intake Date: 16 November 2026
• Working Hours: 24/7 rotational shifts - 5 working days and 2 consecutive off days
• Total Monthly Compensation: Up to RM4,100 (Basic salary RM 3,800 per month+ Fixed language allowance: RM300)

Requirements:

• Must possess a degree certificate.
• Preferably have at least 6 months of customer service experience.
• Proficiency in English (B2 level or above) is required.
• Must be comfortable working 24/7 rotational shifts.
• Strong communication and problem-solving skills.