Customer Service Representative - Mandarin

TP; Selangor; On-site; MYR 46,000 - 55,000; Full time

Job summary

TP is seeking a Mandarin-speaking Customer Service Representative to join our fintech team at Kelana Centre Point, Malaysia. The role requires you to handle customer inquiries, resolve issues, and provide friendly support during 24/7 rotational shifts.

The position offers a basic salary of RM4,200 per month plus a language allowance of RM300, totaling up to RM4,500 monthly. A degree is required, and candidates with at least six months in customer service are preferred.

Qualifications

• Mandarin proficiency is required.
• Must possess a degree certificate.
• Preferably 6 months of customer service experience.
• Willing to work 24/7 rotational shifts.
• Strong communication and problem-solving skills.

Skills

Mandarin proficiency

Customer service

Education

Degree certificate

Job description

Industry: Fintech / Digital Payment Services

We are looking for Mandarin-speaking Customer Service Representatives to join our team in KCP (Kelana Centre Point), Malaysia.

• Position: Customer Service Representative
• Industry: Payment Systems / Financial Technology (Fintech)
• Intake Date: 16 November 2026
• Working Hours: 24/7 rotational shifts - 5 working days and 2 consecutive off days
• Total Monthly Compensation: Up to RM4,500 (Basic salary RM4,200 per month+ Fixed language allowance: RM300)

Requirements

• Must possess a degree certificate.
• Preferably have at least 6 months of customer service experience.
• Proficiency in Mandarin is required.
• Must be comfortable working 24/7 rotational shifts.
• Strong communication and problem-solving skills.