Customer Service Representative - Mandarin

TP; Kampung Malaysia Tambahan; On-site; MYR 46,000 - 55,000; Full time

Job summary

TP in Kuala Lumpur, Malaysia is seeking Mandarin-speaking Customer Service Representatives to join our team at Kelana Centre Point. This role requires a degree and Mandarin proficiency, with 24/7 rotational shifts and a total monthly compensation up to RM4,500 (RM4,200 base + RM300 language allowance).

Ideal candidates will have at least 6 months of customer service experience and demonstrate strong communication and problem-solving skills.

Qualifications

• Must possess a degree certificate.
• Preferably have at least 6 months of customer service experience.
• Proficiency in Mandarin is required.
• Must be comfortable working 24/7 rotational shifts.
• Strong communication and problem-solving skills.

Skills

Mandarin proficiency

Communication skills

Problem-solving

Education

Degree certificate

Job description

Industry: Fintech / Digital Payment Services

We are looking for Mandarin-speaking Customer Service Representatives to join our team in KCP (Kelana Centre Point), Malaysia.

• Position: Customer Service Representative
• Industry: Payment Systems / Financial Technology (Fintech)
• Intake Date: 16 November 2026
• Working Hours: 24/7 rotational shifts - 5 working days and 2 consecutive off days
• Total Monthly Compensation: Up to RM4,500 (Basic salary RM4,200 per month+ Fixed language allowance: RM300)

Requirements

• Must possess a degree certificate.
• Preferably have at least 6 months of customer service experience.
• Proficiency in Mandarin is required.
• Must be comfortable working 24/7 rotational shifts.
• Strong communication and problem-solving skills.