Customer Service Representative - Mandarin - (Johor)

Teleperformance; Kuala Lumpur; On-site; MYR 33,000 - 56,000; Full time

Job summary

Teleperformance Malaysia in Johor Bahru is seeking entry-level customer service professionals fluent in Mandarin and English to join our dynamic team. Fresh graduates are welcome, with training provided and career development opportunities.

You will handle customer inquiries, resolve issues, and maintain high service standards in a fast-paced call center environment. Rotational shifts including weekends and public holidays are required to ensure 24/7 coverage.

Qualifications

• Proficiency in Mandarin (spoken and written) and English.
• Fresh graduates welcome; customer service or call center experience is an advantage.
• Strong communication and problem-solving skills.
• Ability to handle multiple tasks and work under pressure.
• Flexible to work on rotational shifts, including weekends and public holidays.
• Based in Johor or willing to relocate.

Skills

Mandarin

English

Communication

Problem-solving

Multitasking

Pressure handling

Job description

• Proficiency in Mandarin (spoken and written) and English.

• Previous experience in customer service or call center environment is an advantage, but fresh graduates are welcome to apply.

• Strong communication and problem-solving skills.

• Ability to handle multiple tasks and work under pressure.

• Flexibility to work on rotational shifts, including weekends and public holidays.

• Based in Johor or willing to relocate.

What We Offer

• Competitive salary and benefits package.

• Paid training and career development opportunities.

• A supportive and diverse work environment.

• Opportunities to grow within the company.