Customer Service Representative

1 Doc Resources Sdn. Bhd.; Kuala Lumpur; On-site; MYR 28,000 - 50,000; Full time

Benefits offered by this job

Medical claim

Annual leave

Medical and hospitalization leave

EPF

SOCSO

EIS

Training Provided

Staff discount

Carpark subsidy

Job summary

1 Doc Resources Sdn. Bhd. is seeking a courteous front desk staff member in Malaysia to maintain a welcoming reception area and support daily operations.

The role requires strong communication and computer skills, with fluency in English, Chinese, and Malay, and the ability to respond quickly to inquiries and requests. The successful candidate will handle appointment reminders, assist with stock checks, and support the team in achieving monthly targets while ensuring a tidy, odor-free front desk

Qualifications

• Communication skill.
• Able to speak English, Chinese and Malay.
• Computer skill, e.g. Excel and Words.
• Fast respondent.

Responsibilities

• Ensure front desk and waiting area are clean and tidy.
• Achieve monthly new lead turnout targets.
• Conduct daily/weekly stock checks and assist in stock tally.
• Manage incoming calls and messages; send reminders via calls/WhatsApp days before appointments.
• Other duties as assigned by Management.

Skills

English

Chinese

Malay

Computer skills

Tools

Excel

Word

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

• Able to speak English, Chinese and Malay.
• Computer skill. e.g, Excel and Words.

Requirement

• Communication skill.
• Able to speak English, Chinese and Malay.
• Computer skill. e.g, Excel and Words.
• Fast respondent.

Responsibility

• Ensuring the front desk and waiting area are clean and tidy, free from odors.
• Achieving monthly new lead turnout targets.
• Conducting daily or weekly stock checks, overseeing stock receiving processes, and assisting in outlet stock tally.
• Managing incoming calls and messages, responding promptly, and sending reminder calls or WhatsApp messages one or two days before appointments for confirmation.
• Any other duties assigned by Management from time to time.

Benefits

• Medical claim, annual leave, medical leave, compassionate leave, free staff treatment, staff purchase discount, subsidy carpark facility, bonus.
• Annual Leave
• Medical and Hospitalization Leave
• EPF
• SOCSO
• EIS
• Training Provided