Customer Service Representative

Premier Calibration; Shah Alam; On-site; MYR 47,000 - 74,000; Full time

Benefits offered by this job

EPF

SOCSO

Annual Leave

Medical Leave

Medical and Hospitalisation Leave

EIS

Job summary

Premier Calibration is seeking a Sales Support Executive to assist the sales team with daily administrative tasks and client coordination in Malaysia. You will prepare quotations, manage databases in Autocount, and coordinate with multiple departments to ensure timely delivery and smooth sales processes.

The role requires a Diploma in Business Administration or Marketing, at least 1 year of relevant experience, and strong communication, organizational, and multitasking skills.

Qualifications

• Diploma in Business Administration, Marketing, or a related field.
• Minimum of 1 year of relevant experience in a sales support or coordination role.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to multitask and work effectively in a fast-paced environment.
• Detail-oriented with a proactive approach to problem-solving.

Responsibilities

• Support the sales team in daily administrative tasks and operations.
• Prepare sales quotations, Do and Invoice.
• Manage and update customer databases and sales records in Autocount.
• Coordinate with clients to schedule meetings and follow-up on sales inquiries.
• Assist in organizing sales events and promotional activities.
• Process sales orders and ensure timely delivery of products/services.
• Liaise with other departments to ensure smooth execution of sales processes.
• Follow up on outstanding payments and coordinate with the Finance/Accounts Department.
• Liaise with the Technical Department to communicate customer requirements and resolve technical queries.
• Coordinate laboratory and on-site calibration schedules with the Technical Team.
• Monitor calibration progress and ensure services are completed within agreed timelines.
• Coordinate with customers, logistics, and technical teams regarding delivery schedules and potential delays.
• Prepare sales reports.

Skills

Communication

Organization

Multitasking

Time management

Education

Diploma in Business Administration/Marketing

Tools

Microsoft Office

Autocount

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Requirements

• Diploma in Business Administration, Marketing, or a related field.
• Minimum of 1 year of relevant experience in a sales support or coordination role.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to multitask and work effectively in a fast-paced environment.
• Detail-oriented with a proactive approach to problem-solving.

Responsibilities

• Support the sales team in daily administrative tasks and operations.
• Prepare sales quotations, Do and Invoice
• Manage and update customer databases and sales records in Autocount
• Coordinate with clients to schedule meetings and follow-up on sales inquiries.
• Assist in organizing sales events and promotional activities.
• Process sales orders and ensure timely delivery of products/services.
• Liaise with other departments to ensure smooth execution of sales processes.
• Follow up on outstanding payments and coordinate with the Finance/Accounts Department.
• Liaise with the Technical Department to communicate customer requirements and resolve technical queries.
• Coordinate laboratory and on-site calibration schedules with the Technical Team.
• Monitor calibration progress and ensure services are completed within agreed timelines.
• Coordinate with customers, logistics, and technical teams regarding delivery schedules and potential delays.
• Prepare sales reports,

Benefits

• EPF
• SOCSO
• Annual Leave
• Medical Leave
• Medical and Hospitalisation Leave
• EIS