Customer Service & Receptionists (5-Day Week | 9-6PM | No Weekends )
Compass COGL Malaysia Services Sdn. Bhd.
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Job summary
Compass Offices is looking for a Client Service Executive in Kuala Lumpur to welcome clients and guests with a warm, professional first impression. Working hours are Monday to Friday, 9:00 am – 6:00 pm, with fresh graduates welcome.
The role focuses on maintaining optimal client relations, handling check-ins/outs, reservations, and delivering service aligned to client preferences. You will ensure courteous, efficient interactions, keep front and back areas impeccable, and perform other duties as
Qualifications
- Prior experience in customer service and hospitality is a plus.
- Proficiency in written and spoken English.
Responsibilities
- Welcome all clients and guests and be a great first impression.
- Maintain optimal client relations, manage clients' check-in and check-out, ad hoc requests and reservations.
- Provide services and support in accordance with clients' preferences.
- Ensure that all customer contact is handled politely and efficiently and accurately meets the needs.
- Inspect the front and back areas and make sure all is always impeccable.
- Perform any other reasonable duties as required by the Management from time to time.
Skills
Job description
Adventure, discovery, work hard play hard, a unique work-life balance, no weekend shifts and no night shifts; this is but a part of what you can experience as a valued employee of Compass Offices.
Bring your passion for working in a team and helping people!
Compass Offices provides corporates and professionals with business-ready flexible office space at business centres located in prime districts in Kuala Lumpur, as well as across major cities in Asia Pacific.
https://www.compassoffices.com
Fresh Graduates are welcome.
Title: Client Service Executive
Working Hours: Monday to Friday, 9:00 am - 6:00 pm
Your activities:
- Welcome all clients and guests and be a great first impression
- Maintain optimal client relations, manage clients' check-in and check-out, ad hoc requests and reservations
- Providing services and support in accordance with clients' preferences
- Ensure that all customer contact is handled politely and efficiently and accurately meets the needs
- Inspect the front and back areas and make sure all is always impeccable
- Perform any other reasonable duties as required by the Management from time to time.
What you bring:
- Prior experience in customer service and hospitality is a plus
- Proficiency in written and spoken English
- An outgoing personality, strong communication skills and a great team player
- A proactive, dynamic and enthusiastic attitude
All applications will be treated strictly confidential for recruitment purposes only.
Compass Offices provides flexible workspace (fitted and furnished offices), meeting facilities and virtual office solutions (for home/road workers) in high-quality office buildings in CBDs and business hubs around Asia Pacific. Our clients are predominantly small local businesses, medium-sized enterprises with international foot prints, and sometimes multi-national companies with complex requirements for work space.
Our story began in 2009 when Andrew Chung, a veteran entrepreneur in Asia, experienced inconsistent, not so transparent pricing and poor services from existing serviced office providers.
He decided to provide an alternative solution to the existing serviced office industry. He believed that customers desire to experience a service with transparent pricing that is not just reliable, but also delivers a business community where they can learn, grow and safe for their businesses.
He founded Compass Offices. The company is built around supporting the needs of the clients. One Centre in Hong Kong has now grown into over 30 centres located in 9 cities across Asia Pacific with more than 300 employees.
To us, we want to provide clients with more than just offices. We want to be our customers' partners. We are proudly supporting their business.
We strongly believe that our success has come from an unyielding practice of facilitating transparent relationships with our diverse range of clients. We are differentiated in our growing industry through our genuine interest to partner with our clients, rather than taking an inflexible landlord stance. We see ourselves as pioneers in Asia’s serviced office industry, and our clients have validated our business model by allowing us to grow from inception in 2009 to a business of over 7 countries -with plenty more opportunity for growth across the globe.
- for professionals and corporate clients to reach their objectives
- for our employees to be proud of
- for our business partners to recommend
A Great Place to Work
Compass Offices provides flexible workspace (fitted and furnished offices), meeting facilities and virtual office solutions (for home/road workers) in high-quality office buildings in CBDs and business hubs around Asia Pacific. Our clients are predominantly small local businesses, medium-sized enterprises with international foot prints, and sometimes multi-national companies with complex requirements for work space.
Our story began in 2009 when Andrew Chung, a veteran entrepreneur in Asia, experienced inconsistent, not so transparent pricing and poor services from existing serviced office providers.
He decided to provide an alternative solution to the existing serviced office industry. He believed that customers desire to experience a service with transparent pricing that is not just reliable, but also delivers a business community where they can learn, grow and safe for their businesses.
He founded Compass Offices. The company is built around supporting the needs of the clients. One Centre in Hong Kong has now grown into over 30 centres located in 9 cities across Asia Pacific with more than 300 employees.
To us, we want to provide clients with more than just offices. We want to be our customers' partners. We are proudly supporting their business.
We strongly believe that our success has come from an unyielding practice of facilitating transparent relationships with our diverse range of clients. We are differentiated in our growing industry through our genuine interest to partner with our clients, rather than taking an inflexible landlord stance. We see ourselves as pioneers in Asia’s serviced office industry, and our clients have validated our business model by allowing us to grow from inception in 2009 to a business of over 7 countries -with plenty more opportunity for growth across the globe.
- for professionals and corporate clients to reach their objectives
- for our employees to be proud of
- for our business partners to recommend
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