Client Service Executive - Malaysia

Compass Offices Group; Kuala Lumpur; On-site; MYR 26,000 - 47,000; Full time

Job summary

Compass Offices two prime Kuala Lumpur locations seek a client-focused front desk associate. You will welcome clients and guests, manage check-ins/check-outs, and handle reservations with a friendly, professional demeanor.

The role emphasizes strong English communication, teamwork, and a proactive attitude within a 9:00 am–6:00 pm, Monday to Friday schedule. No weekend/night shifts, no overnight duties.

Qualifications

• Prior experience in customer service and hospitality is a plus.
• Proficiency in written and spoken English.
• Outgoing personality with strong communication skills and teamwork.

Responsibilities

• Welcome all clients and guests and be a great first impression.
• Maintain optimal client relations, manage clients' check-in and check-out, ad hoc requests and reservations.
• Provide services and support in accordance with clients' preferences.
• Ensure all customer contact is polite, efficient and meets needs.
• Inspect front and back areas to keep them impeccably presentable.
• Perform other duties as required by Management.

Skills

Customer service experience

Hospitality

English proficiency

Team player

Job description

Adventure, discovery, work hard play hard, a unique work-life balance, no weekend shifts and no night shifts; this is but a part of what you can experience as a valued employee of Compass Offices.

Bring your passion for working in a team and helping people!

Compass Offices provides corporates and professionals with business-ready flexible office space at business centres located in prime districts in Kuala Lumpur, as well as across major cities in Asia Pacific.

Working Hours: Monday to Friday, 9:00 am – 6:00 pm

Your activities:

• Welcome all clients and guests and be a great first impression
• Maintain optimal client relations, manage clients' check-in and check-out, ad hoc requests and reservations
• Providing services and support in accordance with clients' preferences
• Ensure that all customer contact is handled politely and efficiently and accurately meets the needs
• Inspect the front and back areas and make sure all is always impeccable
• Perform any other reasonable duties as required by the Management from time to time.

What you bring:

• Prior experience in customer service and hospitality is a plus
• Proficiency in written and spoken English
• An outgoing personality, strong communication skills and a great team player
• A proactive, dynamic and enthusiastic attitude

All applications will be treated strictly confidential for recruitment purposes only.