Customer Service - Order Fulfillment

Atlas Copco; Malaysia; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Group Hospitalization Scheme

Group Term Life Medical

Miscellaneous allowance

Job summary

Atlas Copco in Malaysia seeks a logistics and procurement coordinator to manage daily order processing, purchasing, invoicing and distribution while ensuring stock accuracy and OTIF delivery. You will work with the Sales, warehouse, and transport partners to optimize costs and compliance.

You will monitor stock aging, support local purchases under prokura rules, and maintain transparent order status through OR/OI, contributing to the annual inventory cycle and data integrity initiatives.

Responsibilities

• Perform daily operation covering order processing, purchasing, invoicing and distribution.
• Handle stock replenishment routines for parts / equipment.
• Monitor stock aging and communicate to Sales Team.
• Work closely with customer, sales team, warehouse and transporter to ensure on time in full (OTIF) delivery.
• Ensure local purchases are being perform as per prokura and according to procedures.
• Work closely with warehouse team to ensure stock accuracy.
• Provide Order Receive (OR), delivery status and Order invoice (OI) transparency.
• Responsible to carry out duties as per inventory year cycle program.

Tools

Power BI

Job description

• Perform daily operation covering order processing, purchasing, invoicing and distribution.
• Handle stock replenishment routines for parts / equipment
• Monitor stock aging and communicate to Sales Team
• Work closely with customer, sales team, warehouse and transporter to ensure on time in full (OTIF) delivery.
• Ensure local purchases are being perform as per prokura and according to procedures.
• Work closely with warehouse team to ensure stock accuracy
• Provide Order Receive (OR), delivery status and Order invoice (OI) transparency
• Responsible to carry out duties as per inventory year cycle program

Cost Control:

• Negotiate and review local transport, purchase cost
• Negotiate and review third party warehousing cost
• Verify supplier invoices and ensure that the cost is being captured correctly to division / FAM code / others references
• Apply and use digital platforms to track and trace orders and delivery status.
• Utilize Power BI (PBI) reports to follow up on tasks that enhance OR & OI performance,
• Shorten purchase-to-supply lead times, improve cost efficiency, increase master data accuracy, reduce net transport cost variances, and ensure on-time delivery.
• Work closely with service providers to identify opportunities for digital connectivity that improve delivery performance and vendor management

Trade compliance:

• Check and ensure the accuracy of import and export declaration.
• Always alert of local trade rules changes.
• Work closely with Atlas Copco legal entity to ensure that the relevant documents are kept for audit purposes according to local rules and regulation.
• Attend to internal / external audit.

Master Data Maintenance:

• Constantly check and ensure master data accuracy (PGC, GAC, TP, division, active code, factory code, etc)
• Constantly review transfer price and standard cost accuracy inclusive of LCF

We're looking for help to think of "what's next", "what's needed", "what's new". We don't want people to think outside the box. We want people who ask "what box?"

Atlas Copco facts in brief

2018 can be summarized as a successful, exciting and memorable year. Atlas Copco achieved record reverues, a record profit and continued to deliver value and innovation with the future in mind.

The company was founded in 1873, is based in Stockholm, Sweden. Atlas Copco has a global reach with sales in more than 180 countries. Sales and service is performed by employees with strong application and prcess knowledge. In 2018, Atlas Copco had revenues, MSEK 95 363 and 36 862 employees.

Learn more at atlascopcogroup.com

Our mission ;

Atlas Copco's mission is to deliver sustainable profitable growth. This means innovating with a long term perspective to minimize environmental impact. It means making sure employees are safe and healthy and that the company stays lean and efficient. It also includes growing in a way that is ethical, showing respect in all our interactions and with zero tolerance for corruption throughout the value chain. This is why all employees in Group companies, as well as business partners, are expected to adhere to Atlas Copco Business Code of Practice. All employees are required to sign an annual compliance statement.

We're looking for help to think of "what's next", "what's needed", "what's new". We don't want people to think outside the box. We want people who ask "what box?"

Atlas Copco facts in brief

2018 can be summarized as a successful, exciting and memorable year. Atlas Copco achieved record reverues, a record profit and continued to deliver value and innovation with the future in mind.

The company was founded in 1873, is based in Stockholm, Sweden. Atlas Copco has a global reach with sales in more than 180 countries. Sales and service is performed by employees with strong application and prcess knowledge. In 2018, Atlas Copco had revenues, MSEK 95 363 and 36 862 employees.

Learn more at atlascopcogroup.com

Our mission ;

Atlas Copco's mission is to deliver sustainable profitable growth. This means innovating with a long term perspective to minimize environmental impact. It means making sure employees are safe and healthy and that the company stays lean and efficient. It also includes growing in a way that is ethical, showing respect in all our interactions and with zero tolerance for corruption throughout the value chain. This is why all employees in Group companies, as well as business partners, are expected to adhere to Atlas Copco Business Code of Practice. All employees are required to sign an annual compliance statement.

• Perks and benefits Group Hospitalization Scheme / Group Term Life Medical Miscellaneous allowance