Customer Service - Front Counter Admin Support

Prife International; Kuala Lumpur; On-site; MYR 28,000 - 45,000; Full time

Job summary

Prife International in Kuala Lumpur is seeking a Customer Service - Front Counter Admin Support to greet walk-in members, answer inquiries, and manage registrations. You will coordinate with internal teams, perform admin duties, maintain a tidy reception, and assist at events.

This role requires professionalism, courtesy, and efficient service to ensure a positive experience for visitors and members in a busy front office environment.

Qualifications

• Attend to walk-in members at front counter.
• Provide professional, courteous customer service? (maintain professionalism)
• Coordinate with internal departments to follow up on member enquiries and support requests.

Responsibilities

• Attend to walk-in members, visitors, and general enquiries at the front counter.
• Provide professional, courteous, and efficient customer service.
• Assist with member enquiries, registration, product collection, and other front counter-related matters.
• Coordinate with internal departments to follow up on member enquiries and support requests.
• Perform general administrative duties, including filing, document handling, data entry, and record maintenance.
• Support the daily operations of the front counter and ensure the reception area is clean, organised, and presentable.
• Assist during company events, trainings, and other activities when required.
• Carry out any other duties assigned by Management from time to time.

Job description

Customer Service - Front Counter Admin Support

• Attend to walk-in members, visitors, and general enquiries at the front counter.
• Provide professional, courteous, and efficient customer service.
• Assist with member enquiries, registration, product collection, and other front counter-related matters.
• Coordinate with internal departments to follow up on member enquiries and support requests.
• Perform general administrative duties, including filing, document handling, data entry, and record maintenance.
• Support the daily operations of the front counter and ensure the reception area is clean, organised, and presentable.
• Assist during company events, trainings, and other activities when required.
• Carry out any other duties assigned by Management from time to time.