Front Desk Receptionist cum Admin Assistant

Jobstreet Malaysia; Petaling Jaya; On-site; MYR 33,000 - 54,000; Full time

Benefits offered by this job

Dynamic environment

Competitive salary

Comprehensive benefits

Corporate discounts

Good career

Job summary

Jobstreet Malaysia is seeking a Front Desk Receptionist cum Admin Assistant in Petaling Jaya to manage the front desk, handle mail and documents, and provide essential admin support. You will work closely with the Executive Secretary to ensure smooth operations in a confidential environment.

The role requires a Diploma or Degree, strong English communication, and solid MS Office skills. A proactive, team-oriented mindset and the ability to multitask are essential for success in this fast-paced

Qualifications

• Diploma or Degree in a related field.
• Excellent English communication skills.
• Proficiency in MS Office (Excel, Word, Outlook, PowerPoint).
• Ability to work independently and in a team in a fast-paced environment.
• Proven front desk or administrative experience is a plus.

Responsibilities

• Greet and assist visitors at the front desk and manage reception.
• Handle mail, documents, and general admin duties.
• Coordinate meetings and support the Executive Secretary.
• Maintain filing systems and office supplies.
• Ensure confidentiality of company information and schedules.
• Liaise with vendors and service providers for office facilities.
• Oversee visitor registration and security at office premises.

Skills

Excellent communication

MS Office

English proficiency

Independent work

Education

Diploma or Degree in related field

Job description

We’re looking for a Front Desk Receptionist cum Admin Assistant to join our team!

In this role, you’ll play an important part in managing our front desk operations efficiently while maintaining strict confidentiality. You’ll also provide essential administrative support and work closely with our Executive Secretary (ES) to ensure smooth and effective administrative processes.

Key Responsibilities

1. Confidentiality & Professional Conduct

Ensure all work arrangements, company information and superiors' schedules are kept strictly private and confidential.

Maintain professionalism in all communications with visitors, clients, vendors and colleagues, including emails, messages and telephone conversations.

Exercise discretion, sound judgement and confidentiality in carrying out all responsibilities.

2. Reception & Visitor Management

Greet and receive visitors (internal and external) at the front desk, verify their appointments where necessary, and direct them to the designated meeting rooms, waiting areas or other locations. Keep the Executive Secretary (\"ES\") informed of visitors' arrival and meeting arrangements.

Receive, screen and direct incoming telephone calls professionally, taking accurate messages and ensuring timely follow-up where required.

Ensure proper completion of visitors' registration records (where applicable), verify visitor access and prevent unauthorised persons from entering the office premises.

3. Mail & Document Administration

Receive, record, distribute and dispatch incoming and outgoing mail, documents, parcels and courier deliveries, ensuring they reach the intended recipients promptly.

Perform general clerical and administrative duties, including filing, photocopying, scanning, printing, data entry and document preparation.

Maintain filing systems (both physical and electronic).

Monitor courier and dispatch records.

4. Meeting & Executive Support

Manage meeting rooms and ensure meeting rooms are clean, organised and fully prepared for meetings and visitors at all times.

Support the Executive Secretary in administrative processing, documentation, coordination and follow-up, ensuring assignments are completed accurately and within deadlines while keeping the ES informed of progress.

Assist in organising meetings, including preparing meeting rooms, refreshments and required materials where applicable.

5. Office Administration & Operations

Coordinate with internal departments and external service providers to ensure smooth daily office operations.

Liaise with service vendors (e.g. photocopier, water dispenser, pest control, cleaning, maintenance and office facilities) and follow up on servicing requests until completion.

Monitor office equipment and report any maintenance or repair requirements promptly.

Implement and comply with established front desk procedures, office policies and service standards.

Handle ad-hoc administrative duties and special assignments as directed by the Executive Secretary or Management.

Maintain contact directories and internal extension lists.

6. Facilities & Workplace Management

Maintain the cleanliness, tidiness and professional look of the reception area, pantry and common office areas.

Procure office stationery, pantry supplies and other office consumables, monitor inventory levels and replenish stock as required.

Manage reception area security and coordinating with security personnel.

7. Event & Activity Coordination

Assist in coordinating company events, staff activities and visitor arrangements when required.

Job Requirements

Diploma or Degree in related field.

Excellent communication skills with ability to speak well in English.

Good experience and knowledge of MS Office (Excel, Word, Outlook, PowerPoint).

Ability to work both independently and in a team setting; flexible, adaptable, and thrives in a fast-paced, changing business environment.

Proven experience in a front desk or administrative role is a plus.

What we offer

A dynamic and inclusive work environment.

Competitive salary package.

Comprehensive benefits for you and your family.

Corporate discounts and privileges.

Good career with a stable company.