Customer Service Executive

Hunters International Sdn Bhd; Klang City; On-site; MYR 45,000 - 67,000; Full time

Benefits offered by this job

Competitive salary package

Performance bonus

Medical and insurance coverage

Career advancement opportunities

Training and development programs

Job summary

Hunters International Sdn Bhd is seeking a detail‑oriented Logistics and Procurement Assistant to manage orders and the end‑to‑end supply chain. You will coordinate manufacturing logistics, shipments, returns, and keep accurate records from PO to final shipping documents.

You will liaise with clients, internal stakeholders, forwarders, transporters and suppliers, build strong relationships, and assist in month‑end closing and audits.

Qualifications

• Diploma or degree in Business Administration or Economics.
• At least 3 years of experience in customer service, sales and logistics.
• Experience with SAP or Dynamics 365 is an advantage.
• Able to handle shipment and logistics planning.
• Good communication and multitasking abilities.
• Able to work independently and in a team.
• Fluent in Bahasa Malaysia, English and Mandarin.

Responsibilities

• Place orders timely upon receiving client PO.
• Manage logistics for development, shipment, delivery, and returns.
• Maintain detailed records from PO to shipping documents.
• Develop effective communication with clients, stakeholders, forwarders and transporters.
• Build strong relationships with sister company, suppliers and distributors.
• Assist in month-end closing with intercompany invoices and other documents.
• Drive continuous process improvements to boost efficiency and reduce manual work.
• Assist in audit by providing required documents countersigned by relevant parties.

Skills

Negotiation

Multi-tasking

Communication

Bahasa Malaysia

English

Mandarin

Teamwork

Language proficiency

Education

Business Administration or Economics degree

Tools

SAP

Dynamics 365

Job description

Main duties and Responsibilities:

• Timely order placement upon receiving the purchase order from clients.
• Handles logistic process for development of manufacturing, shipment, delivery and return of products.
• Keep detailed records of all transactions from the purchase orders to the final shipping documents which complete the whole cycle of the transactions.
• Develop effective communication and process with the clients, internal stake holders, forwarders, transporters and other relevant parties.
• Creates strong working relationship within the company and with external parties, such as sister company, suppliers and distributors.
• Assist in making sure all intercompany invoices and other documents are received completely in order to achieve a flawless month end closing.
• Assist in driving continuous improvement opportunities to simplify on processes which could improve efficiency, accuracy and reducing manual works.
• Assist in company's audit process by making sure all required documents provided to the auditors are complete and counter signed by the relevant parties.
• Assisting from purchase requisition to invoicing process for raw materials.
• Preparation for the monthly price trend report and purchasing report.
• Preparation for the yearly revaluation report if required.

Requirements:

• Min Diploma/Degree in Business Administration or Economics.
• At least 3 years of working experience in customer service handling sales and logistics.
• Experience in SAP and Dynamic365 is an advantage.
• Preferably those who can handle shipment and related matters to logistics planning.
• Good communication especially in negotiation and a multi-tasking person.
• Ability to work independently and as part of a team.
• Fluent in Bahasa Malaysia, English and Mandarin.

Benefits:

• Competitive salary package.
• Performance bonus.
• Medical and insurance coverage.
• Career advancement opportunities.
• Training and development programs.

Remuneration:

MYR 4,000 - MYR 6,000

Consultant In-charge:

Jason | [e-mail]