Customer Service Assistant

TipTopJob.com Malaysia; Penang; On-site; MYR 24,000 - 36,000; Full time

Job summary

Amway Inc. in George Town, Malaysia is seeking a Product Consultant to support ABOs and customers, safeguard shop reputation, and handle stock and daily operations.

You will answer calls, assist in events, manage inventory, ensure accurate records, and report to the Shop Manager, while coordinating with other departments to maintain service quality.

Qualifications

Responsibilities

• Product consultant
• Safeguard the shop reputation.
• To answer phone call from ABO/customer.
• Back up cashier when necessary.
• Housekeeping.
• Assist in functions organized by the Company.
• Receiving, storing, retrieving and dispatching of goods.
• Stock replenishment.
• Assist in PRS repair, replacement & return of products, ABO resignation and issuance of B/O items.
• Maintain high level of inventory with accuracy.
• Conduct monthly stock-take.
• Maintain good documentation record and proper filing.
• Provide good customer service and maintain good rapport with ABOs.
• Provide timely and relevant feedback to the shop manager.
• Provide the relevant data report to Shop Manager.
• Establish effective Communication with other departments/branches.

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Location:George Town (10470) - MalaysiaSalary:CompetitiveType:PermanentMain Industry:Search Customer Service & Call Centre JobsAdvertiser:Amway Inc.Job ID:133296754Posted On:15 August 2026

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• -Product consultant
• -Safeguard the shop reputation.
• -To answer phone call from ABO/customer.
• -Back up cashier when necessary.
• -Housekeeping.
• -Assist in functions organized by the Company.
• -Receiving, storing, retrieving and dispatching of goods.
• -Stock replenishment.
• -Assist in PRS repair, replacement & return of products, ABO resignation and issuance of B/O items.
• -Maintain high level of inventory with accuracy.
• -Conduct monthly stock-take.
• -Maintain good documentation record and proper filing.
• -Provide good customer service and maintain good rapport with ABOs.
• -Provide timely and relevant feedback to the shop manager.
• -Provide the relevant data report to Shop Manager.
• -Establish effective Communication with other departments/branches.